Residential Counselor-3368 Washington
About The Position
The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. Occasional daytime availability will be required for trainings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. 3368 Washington Street is a new property. Pine Street Inn will provide supportive services and the Community Builders will provide property management.
Requirements
- High School diploma or GED
- Valid MA driver’s license and access to a personal vehicle
- Computer literacy: Outlook, Word and Excel
- Ability to work well with a diverse population.
- Excellent communication, interpersonal, and observational skills.
- Strong writing skills, ability to document observations
- Experience working with people with active and untreated mental illness including substance use disorders
Nice To Haves
- College degree
- Prior experience in residential management, direct service with people with behavioral health challenges
- Experience working with people who have been homeless
- Familiarity with Harm Reduction approach to working with people with Behavioral Health challenges.
- Experience using crisis intervention.
- Knowledge of substance use disorder issues and of mental illness
- Bilingual
Responsibilities
- Provide an evening presence
- Do regular rounds throughout the building
- Be available to tenants as necessary
- Assist with regular daily tenant wellness checks
- Observe and uphold the rights of tenants
- Oversee occupancy agreement and house rule compliance
- Set limits when appropriate
- Provide crisis intervention as necessary
- Contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift
- Resolve problems where possible
- Forward concerns to appropriate staff for later resolution when necessary
- Occasional daytime availability will be required for trainings, meetings and other obligations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
