Full Time- Residential Counselor

Villa of Hope•Rochester, NY

4h•$16 - $18

About The Position

Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future. Under the general direction of the Program Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The RC carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan.

Requirements

Minimum of a High School Diploma or GED required
At least one year of experience working within the human services field required. Experience working in behavioral health preferred.
Valid NYS driver’s license in good standing
Ability to think critically and make decisions during crisis situations
Strong written and verbal communications skills
Maintains a high level of confidentiality
Ability to work in fast-paced environment

Nice To Haves

First Aid, CPR & AED Certification preferred (Agency will provide)

Responsibilities

Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations.
Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed.
Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager.
Supervise residents in managing their medications and adhere to medication policies and procedures.
Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models.
Conducts premises searches to ensure the safety and security of the residence, staff and residents.
Leads and participates in scheduled recreation and leisure time activities.
Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed.
Supports clients in bedtime and morning routines.
Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards.
Maintains confidentiality and security for all client and staff related materials and/or records.
Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group.
Builds positive relationships with clients based on respect, trust and effective communication.
Models professional attendance standards, including punctuality to work, meetings, trainings, etc.
Documents in the client record on daily basis to ensure effective communication to the treatment team.
Participates in treatment process by attending team meetings, facilitating groups and maintaining clear and timely documentation regarding client treatment.
Upholds established policies and procedures and makes suggestions for improvement as needed.
Necessary stamina and temperament to work with clients who have significant substance abuse histories.
Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and agency cultural activities.
Performs other responsibilities as designated by the program leadership.