Residential Counselor, CHL Worcester, 37.5, Mixed Shifts

UMass Memorial Health•Worcester, MA

4d•$20 - $33

About The Position

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Functions as a member of the treatment team by assisting with the implementation of treatment services.  This includes but is not limited to monitoring of daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.

Requirements

Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
A current valid issued driver’s license and a registered, inspected, and insured automobile for work-related purposes including transporting clients in a personal or company vehicle, except those working in Passages, MYR, Urgent Care, Detox, and TSS.

Nice To Haves

Bachelor’s degree in the field of psychology or human services.

Responsibilities

Performs duties using recovery-oriented principles.
Demonstrate person-centered strength-based communication and relationship with Persons.
Demonstrate effective communication with staff, peers, and other professionals.
Ability to observe , document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills
Serve as a residential counselor for a specified number of residents as directed
Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
Implement treatment plans; and interventions and properly document using progress/service notes.
Assist with the client admission process by completing all required documentation accurately, as .
Search clients and their belongings for contraband upon admission and as .
Work with clients to assist with activities of daily living (ADLs) which may include but are not limited to personal hygiene and self-care skills, laundry, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem solving and conflict resolution, and other interventions as necessary
Ensure healthy menu planning, food shopping, and meal preparation through coordination and assistance . MYR is excluded from this responsibility.
Monitor clients’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage. MYR is excluded from this responsibility.
Work with clients to maintain the residence daily including chores, bedroom upkeep, yard, and other light housekeeping duties.
May be to provide physical assistance , close supervision, and other such duties. MYR is excluded from this responsibility.
All programs require the transport of clients in a personal vehicle or a company vehicle (if provided by the program) except Passages, MYR, Urgent Care, Detox & TSS
Maintain and comply with regulations as applicable for DMH, HUD, BSAS, and DPH such as MAP Certification, Human Rights, Dual Diagnosis, Infection Control, Vital Signs, CPI, CPR, First Aid, annual compliance training and other CHL required training.  All certifications must be completed within five months of starting employment
Assist individuals with intervention work as outlined in their treatment plans.
Lead skill development and/or other group(s) as assigned.
Redirect clients as needed to provide a safe atmosphere/environment.
Provide crisis intervention and support . Monitor client location and condition per program regulations.
Performs program cleaning, including laundry, clerical work, and/or organizing program supplies as assigned.
Notify the supervisor of any identified problem or deficiency in the program.
Review resident records, medication logs, and treatment plans for completeness and accuracy as assigned.
Answers telephone in a professional manner while documenting all relevant information.
Compliance with established departmental policies, procedures, and objectives .
Attends a variety of meetings, conferences, and seminars as or directed.
Demonstrates use of Quality Improvement in daily operations.
Compliance with all health and safety regulations and requirements.
Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
Maintains , regular, reliable, and predictable attendance.
Performs other similar and related duties as or directed.