Residential Counselor, PRN

Crittenton•Charlotte, NC

About The Position

Residential Counselor, PRN’s maintain a climate conducive to positive, cohesive and congenial group living by providing clients with a safe and secure living environment. Maintains house security by admitting and supervising authorized visitors and residents. Specific duties will vary depending on the shift worked. Who we are: Now in our 122nd year of service to the Charlotte community, Crittenton is a non-profit organization whose mission is to empower women and children through education, health, residential care, and supportive services. We envision ending the generational cycle of poverty and trauma, creating better tomorrows. We’re nationally accredited and guided by a trauma-informed model of care to make our clients feel safe, supported, and empowered. Want to see where you could be working? Head to our website to view a virtual tour of our beautiful new 38,000 square-foot facility! www.crittentonofnc.org Working here: Working at Crittenton provides you with the opportunity to make a difference in the lives of girls, women, and children in a unique working environment. Benefits include complimentary meals during your shift and many opportunities to attend valuable training to enhance your personal and professional development.

Requirements

Experience in residential care or related human services area
Must be 21 years of age
Strong interpersonal skills with a customer-focused attitude
Must work a minimum of 6 shifts per month (3 shifts per pay period), which must include at least two weekend shifts per month during the 3 p.m.–11 p.m. or 11 p.m.–7 a.m. shifts
Must be available to work on holidays based on the Agency’s needs
Excellent customer service skills
Must be able to work as part of a team
Must be CPR certified within 30 days of hire
Must have a valid Driver License and acceptable driving record
Commitment to Crittenton’s mission, goals and values
High school diploma or equivalent; at least six months’ experience in residential care preferred.

Responsibilities

Ensures clients follow program guidelines, rules and regulations at all times.
Responds to clients’ medical symptoms and/or needs by following clinic instructions, administering medication, transporting to and escorting into the hospital.
Intervenes in problem behaviors by utilizing crisis intervention and redirection skills
Documents all activities occurring and any new information disclosed on a client-by-client basis each shift, maintaining client and program records in accordance with applicable standards and regulations, grant requirements, etc.
Is familiar with, and follows, the comprehensive treatment plan of each client
Provide support for clients who may be in the early stages of labor by timing contractions
Provides clerical support for Residential Specialists
Participates in auditing of client charts and any necessary follow-up
Responsible for the cleanliness of the wing at the conclusion of shift
Participates in a minimum of 24 hours of continuing education activities annually
Works together as a team with other Direct and Non-Direct Service staff
Maintains professional ethics as outlined in the NASW code of ethics
Other duties as assigned
Organizes and supervises individual and group chore programs; conducts daily room and chore checks to ensure satisfactory completion
Provides supervision of clients in dining hall during meals
Transports clients in agency vehicles to various appointments, court proceedings, etc.
Performs last bed check for all residents; secures common areas
Responds appropriately to and documents all intake calls
Conducts fire drills as assigned
Performs periodic bed checks for all residents
Responsible for first wake-up of the day during the school year
Updates census report, caseload and room chart for the following day
Responds appropriately to and documents all intake calls
Conducts fire drills as assigned