Residential Case Manager

St Catherine s Center for Children • Albany, NY

98d • $22 - $25

About The Position

The Residential Case Manager (RCM) acts as the primary case manager and care coordinator for children placed in residential care. This case manager coordinates the facets of services for the child while in care -- medical services with the agency nursing department, mental health care with a therapist and psychiatrist, and educational matters with the children’s school. Additionally, the RCM monitors and supports the milieu treatment and actively engages with and communicates with the house staff linked to the child's care, treatment, and safety.

Requirements

• A Bachelor’s Degree in a human services, with a demonstrated capacity to work with people from diverse backgrounds, required.
• Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges; mental health diagnoses and trauma history, preferred.
• Ability to provide safe transportation to a client in the worker’s personal vehicle, in the event that an Agency vehicle is not available for needed transportation.
• Flexibility to work non-traditional hours to accommodate client schedules, which may include evening and/or weekend hours, as necessary.
• Experience in the use of Therapeutic Crisis Intervention (TCI), with ability to respond effectively and therapeutically in crisis situations.
• A current Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc.
• Knowledge and the utilization of community resources.
• Excellent organization, planning and time management skills.
• Strong interpersonal skills, and the ability to build strong working relationships with regulatory bodies.
• Proficiency in computer applications: Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices.
• Experience with AWARDS/ NYS Connections electronic record systems, is a plus!
• A professional record of integrity, proven reliability and dependability; with qualities of positivity, flexibility and adaptability.
• Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.

Nice To Haves

• Experience with AWARDS/ NYS Connections electronic record systems.

Responsibilities

• Act as liaison between child, family, school, the treatment team, and the referring agency; and the primary point of contact for the local department of social services caseworker and the child’s family.
• Arrange and supervise all child/family visitations; secure signed releases and consents from the family or agency of legal custody, including permission for the special trips and events which are beyond routine residence/school activities.
• Transport the child to visitation, court hearings, and other required meetings not occurring at the St. Catherine’s Center for Children program site, when necessary.
• Maintain regular contact and coordinating treatment with the Day Treatment School social worker when a child is enrolled in the SCCC day treatment school.
• Participate in Committee on Special Education (CSE) meetings and maintain contact with the SCCC and CSE chairperson.
• Liaise with child care staff and residence clinical staff through participation on the treatment team and during treatment reviews, service plan reviews, medication reviews, and staff meetings.
• Document treatment and casework as required by SCCC and regulating agencies including completion of thorough and up-to-date progress notes in the electronic record, New York State (NYS) Connections.
• In conjunction with the House Management Team, develop and maintain a therapeutic environment at the site.
• Implement the principles of motivational interviewing as an evidence-based practice as part of the therapeutic milieu at the program site and supporting activities for the children and families.
• Attend all court hearings pertaining to the placement, permanency, and treatment of the child and family.
• Directly observe all visits that require supervision as deemed by the county or court.
• Assist, as needed, in the agency’s incorporation of elements of Family First Prevention Services legislation, including discharge planning, aftercare services, and ongoing changes requested by the NYS Office of Children and Family Services linked to the legislation.
• Develop the discharge plan for each assigned child, identifying the resources to promote a smooth transition out of care.
• Function as a member of the direct care planning team, meeting with RMT members, unit child care supervisors, consultants, nurses, and social workers to evaluate and plan for the therapeutic milieu.
• Assume additional position-related duties and responsibilities as assigned by the Supervisor of Residential Case Management.

Benefits

• Competitive Pay with an Excellent Benefits Package
• Health Insurance options: Medical, Dental and Vision
• $600 Well-being Reimbursement Benefit
• Generous Combined Leave Time (CLT) and Paid Holidays!
• $500 Employee Referral Bonus
• Pension Plan with Generous Agency Contribution
• 403b Retirement Savings Plan
• Life Insurance – Automatic Benefit at no cost to employee
• Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
• Tuition Reimbursement & Travel/ Mileage Reimbursement
• Professional Development & Career Growth Opportunities
• The Comfort of a Business Casual Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees