Residential Case Manager - On-Call - Behavioral Health

Sound•Auburn, WA

16d•$27 - $28

About The Position

Opportunities abound at Sound Behavioral Health Sound is growing, and we are hiring on-call residential case managers in Auburn, WA! Sound is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model. This position will be responsible for providing or assisting residents in accessing support services, community integration, life skill training, housing maintenance, entitlement assistance, transportation, and other needed services and supporting their efforts toward recovery. The incumbent will also work collaboratively with the mental health treatment provider to provide services that incorporate recovery principles to support clients in their ability to live, work, and contribute to their community. Location : 4242 Auburn Way N Auburn, Washington 98002 United States Schedule : On-Call for various shifts (Morning shift: 7am-3:30pm, Swing shift: 2pm-10:30pm, Overnight shift: 10:00 PM- 8:30 AM) Accepting Applications until December 17th, 2025!

Requirements

High school diploma or general education degree (GED) required.
No experience required if the educational level is AA or above.
Minimum 2 years’ experience in human services or with special needs population required, if the educational level is high school or GED.
Strong commitment to working with individuals with a mental illness/personal care need.
Excellent communication skills, both written and verbal.
Good problem-solving skills.
Willingness to be flexible and work varied hours.
Willingness to work as a team.
Ability to learn new tasks and skills quickly.
Ability to prioritize and manage multiple tasks effectively.
Ability to work independently and be a self-starter.
Ability to manage crisis effectively.
Must be able to obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.
Must have or able to obtain current Nursing Assistant Certification or current Home Care Aide Certification credential with Washington State.
Washington State driver’s license and insurable driving record required.
Must successfully pass criminal background checks.
Acquire and Maintain a current First Aid and CPR cards.
Acquire and Maintain a current Food Handler’s Permit.
Submit to a TB test with acceptable results.
Completes required Boarding Home "Mental Health Standards of Care" training as prescribed in WAC.

Nice To Haves

AA/AS in Behavioral Sciences preferred.

Responsibilities

Provide residential care services including: assist residents in developing independent living skills and personal care needs, including personal and environmental hygiene. Frequent prompting may be necessary for bathing, grooming, changing clothes, and maintaining clean environment; teach problem-solving, goal-setting, social skills and communication skills; provide discharge planning services, matching the resident with community resources; transport residents, as necessary, in company vehicle
Provide crisis intervention services as necessary
Assist residents to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services
Inquire about medication regimes and treatment compliance
Monitor utilization of services and the success of outcome measures.
Maintains resident records in keeping with agency, county and state guidelines.
Adheres to the policies and procedures of the agency.
Attends professional conferences and workshops as appropriate to responsibilities of the Job and program needs as designed by the Residential Director.
Monitors day-to-day resident progress; intervenes in crisis situations with individual residents when necessary; keeps mental health center treatment providers informed of observed needs and status of residents.
Perform basic office duties, be a presence at the front desk, and be available to address resident concerns during their office hours.
Perform light maintenance in the common areas (e.g., cleaning up spills, maintaining general cleanliness, etc.).
Work with facilities to coordinate work orders from residents, and communicate concerns or other resident communications to other team members and program supervisor.
Relate to others in a professional manner, respectful of individual and cultural differences.
Perform other duties as needed and/or assigned.
Establishes and maintains positive, ethical, and professional working relationships with clinical team members, residents, and outside organizations.
Relates to a wide variety of people including members of ethnic and sexual minority populations and is respectful of individual and cultural differences.

Benefits

100% Paid Medical & Dental Insurance
Full time Team Member and child(ren) coverage until child's 26th birthday
Spouse/Domestic Partner coverage available (team member pays full cost)
Paid Life Insurance 2x annual salary + additional $25,000
Long Term Disability Insurance (60% monthly salary)
100% premiums paid by Sound
18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
12 Days of Paid Sick Leave
9 Days of Paid Holidays
Health Savings Account (HSA)
Flexible Spending Accounts (FSA) for health care (limited) and dependent day care costs (pre-tax)
Employee Assistance Plan (EAP)
The Standard Sound retirement plan: 401(k) plan (organization contribution) – Sound contributes 3% to team members plan even if you don’t. Team members are 100% vested; team members may contribute to their own plan
Paid Training
Free in-house professional training and $400 annually + 3 paid days off-site training
Public Service Loan Forgiveness (PSLF)
Free Supervision Hours - Washington State Licensure
Service Award - at 5,10,15,20 & 25 years of service