Residential Associate (On-call)

SBCS Chula Vista • Chula Vista, CA

13d • $27 • Onsite

About The Position

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities. Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members. As a mission-driven organization, our work is centered around providing exceptional, face-to-face support to our clients and community members to foster trust, accessibility and personal connection that are critical to our mission. About YOU You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential. You are dedicated to and energized by engaging directly with individuals and communities. You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego. You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families. About our organization SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community. Program : Casa Nuestra is an emergency shelter for youth with justice or child welfare contact, or at risk of homelessness who need temporary housing to avoid detention while waiting for more permanent housing, placement, or reunification with parent or guardian after a crisis event. Casa Nuestra will be available to youth who have either been arrested and/or referred to San Diego County’s Alternatives to Detention (ATD) or the Community Assessment Team or Juvenile Diversion (CAT/JD), as well as homeless youth referred by community entities (e.g., churches, schools) or youth on Probation (Ward).

Requirements

• Must have at least one of the following prior professional or educational experiences:
• A minimum of 2 years working in a group home for children or youth; or
• An associate of arts degree in a related field from an accredited university and 4-years direct experience; or
• Two years of full-time residential childcare experience and at least 18 college units related to behavioral health, correctional, or psychology field.
• Effective communication and listening skills to interact with residents and team members.
• Must work well under pressure.
• Excellent customer service skills
• Ability to act professionally at all times and as strong role model for residents.
• Personable and friendly personality.
• Must maintain CPR/First-Aid certification.
• Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor vehicle history check.
• Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy.

Nice To Haves

• Bilingual (English/Spanish) preferred, but not required.

Responsibilities

• Provide supervision, support, and respond to after hour needs of residents ages 12 - 17 residing at Casa Nuestra.
• All on-call staff are required to sign up for a standby shift at least once per month, ensuring availability to respond as needed during the assigned period.
• Staff must be available to meet with their supervisor at least once a month to discuss performance, updates, and any relevant operational matters.
• Employees are required to stay up to date with all relevant information, protocols, and procedures for each shift worked, ensuring preparedness and compliance with current standards.
• Work with youth, volunteers, and staff to maintain a positive, therapeutic housing/shelter environment.
• Responsible for performing daily work requirements to achieve established objectives of the program.
• Respond to medical and mental health emergencies as needed by conducting crisis intervention and de-escalation and/or contacting appropriate personnel.
• Manage and distribute medication self- administered by residents as needed while following proper protocols.
• Build good rapport with clients by demonstrating professional behavior and being a positive role model.
• Explain program requirements and regulations to new youth and assure compliance of these regulations.
• Monitor youth behavior and ensure youth are complying with program guidelines and procedures.
• Prepare/exit shelter beds for clients.
• Facilitates sleeping arrangements and storage of personal items.
• Completion of assigned shift assignments. (May include preparing intake packages, preparing meals, cleaning out rooms when youth exit, completing checklist to ensure compliance with CCL)
• Ensure no unauthorized persons are on the property.
• Ongoing and regular maintenance of specific facilities and equipment.
• Inspect rooms for cleanliness and educate youth on cleaning procedures and expectations.
• Completion of reports, and communication with colleagues regarding shift updates and other required documents in a timely manner.
• When working overnight shifts, conduct overnight bed checks, at a minimum of twice per shift, of each room and document.
• Attend all agency required meetings and trainings.
• As other duties assigned.

Benefits

• SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees