Are you passionate about discipling others? Can you multi-task, comfortably set boundaries, and work well under pressure? Do you have a passion for seeing lives transformed in Christ? If you answered yes, then you may be Mercy’s next Residential Assistant! In the Residential Assistant, Relief position, you will be responsible for but not limited to the following: Answer the telephone and direct calls to the proper extension/voice mail, answer questions, etc. Pass out incoming mail. Monitor meal and snack time. Supervise the residents while doing their nightly details. Check night and morning work details, and fill out work detail check list. Distribute residents medications and records medications accordingly. Monitor residents during free time. Responsible for making a quiet time room check each night and also a final lights out room check. Answer phones during the night. Report any major problems to Residential Supervisor and/or Program Director Unlock kitchen for residents to start breakfast. Prep Team. Hold residents accountable to follow program expectations and confront areas of concern or need. Resolve any conflict between the residents if they cannot resolve it themselves. Document contacts/disciplines/training opportunities to ETO and daily reports. Email communication with home staff as needed. Supervise Friday, Saturday and Sunday work details including meals and clean up. This also includes snack time. Coordinate residents personal phone calls and visits. Fill out necessary form for residents leaving for the weekend. Discipline residents when needed. Resolve any conflict between the residents if they cannot resolve it themselves. On occasion take residents to the hospital and/or pick up prescriptions from the pharmacy. Check all interior and exterior doors at night and set the alarm after lights out. Check residents rooms to make sure all are up and beds are made before breakfast. Keep the Residential Supervisor and/or Program Director up to date with weekend schedules. Must be responsible for safe transportation of residents when needed Other duties as deemed necessary.
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Career Level
Entry Level
Education Level
High school or GED