Residential Assistant Program Manager

Home of the Innocents • Louisville, KY

7d

About The Position

Are you a compassionate and dependable leader ready to support youth and guide a dedicated team? We are seeking a mission-driven Residential Assistant Program Manager to play a key role in helping children build essential life skills in a therapeutic, supportive environment. If you’re passionate about empowering others and want to be part of a supportive team, we want you on our team! You will play a crucial role in overseeing the Youth Support Specialists and ensuring the safety and well-being of our residents. You will provide guidance, support and leadership to the team to maintain a structured and therapeutic living environment. Functions as a team leader within the program and in the absence of the Program Manager. This includes modeling of appropriate intervention strategies to ensure interventions are therapeutic, supportive, and effective.

Requirements

• Must be at least 21 years of age
• High School Diploma or GED required; bachelor's degree in a human service field preferred
• Minimum one year experience in a child-caring facility required
• Experience with recovery-based treatment plans and behaviorally oriented programs preferred
• Valid driver's license and clear driving record required
• Strong leadership and supervisory skills with the ability to lead a team effectively
• Proficient with Microsoft Office Suite and related software
• Must be available for on-call duties during emergencies, as well as have the flexibility to work weekends and holidays when necessary

Responsibilities

• Supervise, mentor, train, and develop Youth Support Specialists.
• Participate in evaluation of employee performance.
• Supervise all SCM incidents as they occur, provide debriefing, coaching, and training to Youth Support Specialists as needed to maintain optimal safety for residents and staff.
• Assists in treatment planning to ensure appropriate services are available to address the emotional, behavioral, spiritual, and physical needs of the client.
• Responsible for documenting resident progress, including any negative behaviors expressed, resident concerns, significant incidents, unusual occurrences and/or emergency events in a timely and accurate manner.
• Lead house shift change meeting to ensure that adequate planning is done before shift changes occur.

Benefits

• Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life)
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees