Residential and Family Support Specialist

Mountain Home Montana•Missoula, MT

3d•$17 - $23

About The Position

Mountain Home is seeking a Residential and Family Support Specialist (R-FSS) to help ensure Mountain Home’s Residential Department is a safe, stable, and nurturing environment for young mothers and their children. The R-FSS provides hands-on, interactive support for young mothers and their children living in Mountain Home’s residential program. This position combines direct client care, skill-building, and family support. The R-FSS models healthy routines and relationships while ensuring a safe, stable, and nurturing environment for residents. Our ideal R-FSS will work alongside clinical staff and Resident Care Coordinators to promote family wellness, emotional regulation, and independent living skills. The R-FSS will provide direct support in daily routines, such as morning and evening transitions, mealtime, and household tasks, while maintaining professional boundaries and trauma-informed care practices. This position is also required to attend the Residential Weekly Meetings that occur on Tuesdays from 9:00am to 10:15am that you will be expected to attend in person or virtually.

Requirements

Experience working with young families, parents, or children in home-based or residential settings.
Knowledge of trauma-informed and strengths-based approaches.
Ability to model and reinforce healthy boundaries and emotional regulation.
Effective communication and documentation skills.
Strong interpersonal and problem-solving skills with a collaborative mindset.
Ability to maintain calm and professionalism in high-stress situations.
Competency in using Microsoft Office, Google Suite, and EHR systems.
Must maintain confidentiality in compliance with HIPAA standards.
Valid driver’s license and ability to pass background checks.
Deep understanding of family systems and human development.
Compassion balanced with consistency and accountability.
Ability to assess family strengths and implement practical, skill-based interventions.
Flexibility, adaptability, and strong time-management skills.
Commitment to equity, inclusion, and culturally responsive care.

Nice To Haves

Bachelor’s degree in Human Services, Social Work, Early Childhood, Psychology, or a related field; or equivalent combination of education and experience.