Residential Aide (Manhattan)

Housing Solutions of New York • New York, NY

416d • $30,000 - $35,000

About The Position

Housing Solutions of New York (HSNY) is seeking a dedicated Residential Aide to support the safety and well-being of residents in a shelter environment in Manhattan. The role involves performing inspections, documenting incidents, and ensuring compliance with safety regulations while providing a welcoming atmosphere for clients and visitors. The Residential Aide will play a crucial role in maintaining the facility's security and assisting with the overall operations of the shelter.

Requirements

• High school diploma or GED required.
• 1 to 2 years of progressively responsible professional work experience in a social services agency.
• Spanish language proficiency preferred.
• CPR Certification and First Aid Certification required.
• Computer literacy, including skills in Microsoft Office.
• Strong writing and communication skills.
• Supervising experience is a plus.
• Guard Card certification required.

Nice To Haves

• Experience in direct client/participant services preferred.
• Familiarity with social services programs and operations.

Responsibilities

• Perform hourly inspections of the facility and conduct routine and random inspections of bed areas and lockers.
• Ensure the safety of all residents and staff.
• Orient new intakes and assist with room assignments.
• Document all residents, staff, and visitors entering and exiting the building; complete census forms and report incidents.
• Assist in the turnover of shelter beds and ensure readiness for new clients.
• Inform appropriate program staff of any health and safety issues affecting clients or staff.
• Record daily census reports and create shift reports at the end of each shift.
• File all paperwork related to shift coverage and provide a professional greeting to visitors and callers.
• Generate and submit incident reports with detailed information and names of first responders.
• Complete reports by recording observations, information, occurrences, and surveillance activities.
• Secure premises and personnel by patrolling property and monitoring surveillance equipment.
• Report any security breaches, incidents, and alarming behavior.
• Ensure the lobby and front of the building is cleared and prevent loitering.
• Assist with fire drills/emergency evacuations and generate required documentation.
• Maintain the security of the facility and distribute mail to staff and clients.
• Enforce curfew regulations as directed and implement programmatic needs as outlined by the Director.
• Attend staff meetings, case conferences, and training sessions.
• Perform other duties as assigned by the RA Manager or Program Director.

Benefits

• 403(b) matching
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED