Residential Admissions Technician

Aspire Indiana Health, Inc.•Anderson, IN

About The Position

This Residential Admissions Technician assists in the process for new residents at Mockingbird Hill from application through intake. They facilitate comprehensive clinical assessment by collecting data for individuals who present for a co-occurring substance use assessment and completing required functional assessments. In conjunction with clinical leadership, medical and psychiatric providers,, this role helps determine individual needs and connects them with the appropriate level of care. Furthermore, this role sets the stage for an exceptional resident experience by welcoming new admissions, establishing rapport, orienting them to the facility, introducing staff, explaining the expectations of the program, and completing the admissions process.

Requirements

High School Diploma or equivalent
At least one year experience in a addictions treatment setting required
Must live in Indiana
Deep personal commitment to the Mission, Vision and Values of Aspire Indiana Health
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be able to work independently as well as collaboratively within a team setting
Demonstrate respect for client confidentiality practices
Must have strong customer service and interpersonal communication skills and the ability to communicate effectively via phone or in person
Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols
Seek guidance and direction proactively to facilitate the successful completion of all job duties
Must be able to demonstrate effective conflict-resolution and communication skills
Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
Must have reliable transportation to transport self/others and to attend trainings and/or meeting
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

Nice To Haves

Knowledge and application of utilizing social service systems (recovery community supports (AA/NA/SMART recovery) food banks, homeless shelters, child welfare, criminal justice systems, and/or recovery residences) highly preferred

Responsibilities

Review all applicant information as it is received and make contact within 24 hours
Establish rapport with individual being assessed
Responsible for collecting and reviewing behavioral health screens
Collect and review collateral information, including recent assessment information gathered by other organizations in a timely manner
Collect assessment data through a phone assessment and document the findings appropriately
Follow ASAM guidelines for determining appropriate level of care
Collaborate with PAS to schedule the applicant for admission once deemed clinically appropriate for admission
Welcome new admissions, establish rapport, and provide reassurance while reviewing the resident handbook and explaining expectations of the program
Complete an inventory of the new resident belongings, searching and ensuring that no substances or contraband that would compromise the recovery of the individual are allowed into the facility
Perform point of care drug screens and breathalyzers on all new admissions, recording the results in the EHR
Assign a bed on the designated unit
Provide a tour of the facility to new admissions, introducing them to staff as well as other residents
Participate in planned discharges and provide support for the coordination of transportation where needed.
When available, provide additional support to staff and residents throughout the facility
Assist clients in understanding and complying with expectations and guidelines of the program.
Consistently monitor client’s attitude, behavior, and participation in scheduled activities