Resident Support Specialist

Caritas Family Solutions • Belleville, IL

108d • $19

About The Position

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a compassionate Resident Support Specialist to serve at our Youth Emergency Shelter in Belleville. This position is perfect for emotionally mature professionals capable of providing comfort and direction for traumatized youth. As an RSS, you'll have an AMAZING support team behind you, and be able to end every workday knowing you made a positive impact in the life of a child! If you're ready to make a difference, please apply today!!!

Requirements

• High School Diploma/GED, with additional training in child development, social services, nursing etc.
• Residential experience preferred
• Must be flexible to work holidays, evenings, awake overnights, and weekends
• Must be 21 years of age and older
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
• Ability to respond to common inquiries or complaints from customers, staff, regulatory agencies, or members of the business community
• Ability to effectively present information to management, public groups, and/or boards of directors
• Strong computer proficiencies are essential; must possess a strong working knowledge of Microsoft Office programs as well as accounting, accounts payable, accounts receivable, and payroll systems
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

• Highly positive and enthusiastic style capable of motivating others
• Skilled in de-escalation, conflict resolution and mediation
• Excellent relationship management skills
• Excellent written and verbal communication skills
• Knowledgeable in providing childcare for infants to age five
• Culturally competent and sensitive to the issues facing low-income, homeless, and pregnant women
• Valid Driver's License, auto insurance and current DMV record

Responsibilities

• Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs
• Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
• Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect
• Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health
• Attend and actively participate in staff meetings and job-related training
• Must be able to successfully complete Therapeutic Crisis Intervention (TCI) Training
• Ensure the day-to-day activities of the program are being followed in accordance with the scheduled events, the program rules and the daily staff check list
• Ensure that program schedules and expectations are being always followed
• Report unusual behavior, unplanned visitors, potential conflicts, and conflicts to the program supervisor
• Assists in transportation of residents as needed
• Attend all staff meetings and required training
• Complete all required documentation for daily activities and case notes

Benefits

• 403 B Retirement Plan (5% Employer Match)
• Generous Paid Time Off
• Health, Dental and Vision Insurance Coverage
• 12 Employer Paid State & Federal Holidays
• Telehealth Services
• Employer Paid Life Insurance
• Health Saving Account
• Employer Paid Short- & Long-Term Disability
• Tuition Assistance Program
• Real Work/Life Balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED