Resident Support Specialist

Caritas Family Solutions•Belleville, IL

59d•Onsite

About The Position

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a compassionate Resident Support Specialist to serve at our Teen Pregnancy Treatment Center in Belleville. This position is perfect for emotionally mature professionals capable of providing comfort and direction for expecting mothers and their children. As an RSS, you’ll have an AMAZING support team behind you, and be able to end every workday knowing you’ve made a positive impact in the lives of those you serve! If you’re ready to make a difference, please apply today!!! Summary: The Resident Support Specialist reports to the Program Supervisor. The Resident Support Specialist provides direct care and educational opportunities while interacting with clients to ensure healthy relationships, positive skills, and provide a supportive living environment. The Residential Support Specialist is also responsible for some administrative work, and DCFS case management notes with data entry.

Requirements

High School Diploma/GED, with additional training in child development, social services, nursing etc.
Must be flexible to work holidays, evenings, awake overnights, and weekends
Must be 21 years of age and older
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, staff, regulatory agencies, or members of the business community. Ability to effectively present information to management, public groups, and/or boards of directors.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong computer proficiencies are essential; must possess a strong working knowledge of Microsoft Office programs as well as accounting, accounts payable, accounts receivable, and payroll systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and is regularly required to talk and hear. The employee frequently is required to stand, walk, and sit.
Valid Driver’s License, auto insurance and current DMV record

Nice To Haves

Residential experience preferred
Highly positive and enthusiastic style capable of motivating others
Skilled in de-escalation, conflict resolution and mediation
Excellent relationship management skills
Excellent written and verbal communication skills
Knowledgeable in providing childcare for infants to age five
Culturally competent and sensitive to the issues facing low-income, homeless, and pregnant women

Responsibilities

Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs
Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect
Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health
Attend and actively participate in staff meetings and job-related training
Must be able to successfully complete Therapeutic Crisis Intervention (TCI) Training
Ensure the day-to-day activities of the program are being followed in accordance with the scheduled events, the program rules and the daily staff check list
Ensure that program schedules and expectations are being always followed
Report unusual behavior, unplanned visitors, potential conflicts, and conflicts to the program supervisor
Assists in transportation of residents as needed
Attend all staff meetings and required training.
Complete all required documentation for daily activities and case notes