RESIDENT SERVICES VALET - BARCLAY AT SOUTHPARK

Liberty Senior Living•Charlotte, NC

About The Position

Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: RESIDENT SERVICES VALET Job Summary: Assist residents and guests by parking their cars in the designated valet parking areas in a safe manner. Monitor emergency response system and conducts foot and vehicular patrols of all areas of themunity on a regular basis to observe, secure caution, instruct, correct, investigate and report unusual activities as appropriate. Respond to emergencies as directed and render first aid/support, and call 911 as needed. Complete parking ticket with vehicle information. Return keys and valet copy of ticket to the secure key box. Provide directions as requested. Assist Team Members at the Concierge Desk as needed. Provide transportation for residents, guests and associates as needed. Answer, screen, and direct telephone calls as needed. Monitor fire alarm system and respond to alarms, notifying proper Team Members and the local Fire Department of exact location of an emergency. Monitor CCTV system and authorize entry of individuals, notifying department manager of questionable matters. Handle clerical and/or mail duties, package receipt and delivery, bus trip sign-ups and POS transactions as required. any damage observed on vehicle to designated Manager. Maintain log of noteworthy events and keep other records as assigned. Attends staff meetings, as required. Maintains confidentiality. Remains on post until properly relieved. Regulate and direct pedestrian and vehicular traffic as needed and enforces parking regulations. Prepare, stage, and barricade parking areas for large events. Create and maintain work order data entry process inpliance with the policy. Prepare required reports, including daily activity reports, incident reports, follow-up reports and others as needed. Other duties as assigned.

Requirements

High school or GED required.
A minimum of two years of work experience providing customer service preferred
Must be at least 21 years of age.
Must possess valid Drivers' License with no convictions in the past 12 months.
Knowledge of Microsoft Office rmended.
Must be able to work with ill, disabled elderly, emotionally upset, and occasionally, hostile people within the facility.
Able to remain calm and respond appropriately and in a timely manner to emergencies.

Responsibilities

Assist residents and guests by parking their cars in the designated valet parking areas in a safe manner.
Monitor emergency response system and conducts foot and vehicular patrols of all areas of themunity on a regular basis to observe, secure caution, instruct, correct, investigate and report unusual activities as appropriate.
Respond to emergencies as directed and render first aid/support, and call 911 as needed.
Complete parking ticket with vehicle information.
Return keys and valet copy of ticket to the secure key box.
Provide directions as requested.
Assist Team Members at the Concierge Desk as needed.
Provide transportation for residents, guests and associates as needed.
Answer, screen, and direct telephone calls as needed.
Monitor fire alarm system and respond to alarms, notifying proper Team Members and the local Fire Department of exact location of an emergency.
Monitor CCTV system and authorize entry of individuals, notifying department manager of questionable matters.
Handle clerical and/or mail duties, package receipt and delivery, bus trip sign-ups and POS transactions as required.
any damage observed on vehicle to designated Manager.
Maintain log of noteworthy events and keep other records as assigned.
Attends staff meetings, as required.
Maintains confidentiality.
Remains on post until properly relieved.
Regulate and direct pedestrian and vehicular traffic as needed and enforces parking regulations.
Prepare, stage, and barricade parking areas for large events.
Create and maintain work order data entry process inpliance with the policy.
Prepare required reports, including daily activity reports, incident reports, follow-up reports and others as needed.
Other duties as assigned.