Project Access-posted about 11 hours ago
Full-time • Entry Level
Onsite • Naples, FL
101-250 employees

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

  • Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
  • Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
  • Develop & maintain partnerships with local providers.
  • Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
  • Provide residents with information & referrals to access community resources and services.
  • Publish monthly newsletters and calendar of events
  • Collect & submit program outcomes data
  • Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field.
  • Minimum of one year experience in both: after-school programs or educational settings for youth serving diverse populations, demonstrating cultural competency and community awareness
  • Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
  • Strong time management, administrative, and organizational skills.
  • Self-starter, multi-tasker, and strong communicator
  • The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program.
  • Valid Driver’s License, clean driving record, and current automobile insurance
  • CPR & First Aid certified (or obtained within 90 days of hire)
  • Successful completion of background check
  • Conversational Spanish a plus
  • Project Access offers medical plans, a dental plan, short-term disability, term life insurance, and an employee assistance program (EAP).
  • Vision, Pet Insurance, Voluntary Life, Vol Accident, Vol Hospital, and Vol Critical Illness are optional benefits offered at 100% employee cost
  • provides Paid Time Off, 14 paid Holidays, and a Safe Harbor 401(k) with 4% company match.
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