Resident Services Coordinator | Luxury Mid-Rise Condominiums

WRMC • Dallas, TX

21h • Onsite

About The Position

We’re seeking a professional, detail-oriented, and service-driven individual to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.

Requirements

• Strong customer service and communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment
• Professional, dependable, and team-oriented mindset
• Basic computer skills, including Microsoft Office
• High school diploma or equivalent required

Nice To Haves

• Familiarity with property management systems is a plus
• Previous experience in residential, hospitality, or apartment communities preferred

Responsibilities

• Provide friendly, professional service to residents, guests, vendors, and contractors
• Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
• Support concierge operations, including deliveries and break coverage
• Enter and track work orders accurately and in a timely manner
• Issue and manage access cards and credentials
• Help maintain the appearance and organization of the lobby, front drive, and parking areas
• Answer incoming calls using proper telephone etiquette
• Perform additional duties as needed to support resident satisfaction and property operations

Benefits

• Medical
• Dental
• Vision
• Short term disability (STD)
• Long term disability (LTD)
• Employee assistance program (EAP)
• Pet insurance
• Retirement
• Paid Time Off (PTO)
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED