Resident Services Coordinator I - Terraces at Parkview

Mercy Housing • Lithonia, GA

105d • $22

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Resident Services Coordinator I will establish and maintain community partnerships; bringing needed services to the property and collect and record data to measure program outcomes. You will work with residents to link them with resources, and work with other property staff to ensure resident stability. We encourage candidates with lived experience to apply. This is an on-site position. Terraces at Parkview is a 90-unit affordable housing community for low-income families and individuals.

Requirements

• High School Diploma or equivalent.
• One (1) year of experience in community development, social services, or related field.

Nice To Haves

• Bachelor's Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.

Responsibilities

• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Develop and maintain a comprehensive list of resources (employment, education, social service agencies etc.) available in the community for residents' benefit.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
• Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
• Participate in the annual property and/or grant budget process and maintain accurate recording and tracking or related expenditures.
• Collect information and document incidents that could potentially need follow-up by property staff and/or residents involved.
• Actively collaborate with Resource Development staff and other Resident Services staff to share information and implement fundraising plans.
• Manage volunteers.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees