Resident Services Coord II

Ebenezer • Edina, MN

2d

About The Position

York Gardens Senior Living is proud to be part of the vibrant Edina community. Our senior living is conveniently located near public transportation and the crossroads of Highways 100, I-35W and I-494. We have 76 Assisted Living, Independent Living, Memory Care apartments in a warm, friendly, convenient community.
This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

Requirements

• Vocational School or
• Training or Associate Degree
• 1 year

Nice To Haves

• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

Responsibilities

• Maintain nursing staffing schedule for community (if applicable):
• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.
• Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)
• Coordinates Administrative functions:
• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates Training and Maintains Records:
• Coordinates new employee training on the Friday after NEO.
• Enters and reviews completed training and reports issues to the DHS.
• Assigns annual Educare training.
• Reviews Educare for all departments reporting issues to the appropriate supervisor.
• Assists with billing, accounts receivable and accounts payable (if applicable):
• Enters charges for miscellaneous services as assigned.
• Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent
• Assists with processing deposits
• Assists in process Accounts Payable
• Assists with confirming services (audits, charges) to ensure accuracy in Eldermark
• Coordinates Resident Communication
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence.
• Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.

Benefits

• Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree