Under the direct supervision of the Resident Services Manager or designee, the Resident Services Associate (RSA) provides direct care to residents in a retirement community including activities of daily living. Key Responsibilities Supports – Assists residents with activities of daily living. Provides minimal physical assistance with routine self-care to include bathing & dressing. Reminds residents of medications as scheduled. Assists in the admission, transfer, and discharge of residents. Assists – Aids with light housekeeping and laundry. Provides general upkeep of the community, office, and residents rooms by cleaning and disinfecting all areas to include restrooms. Makes beds, vacuums, and mops flooring as needed. Restocks supplies in resident rooms, replaces soap, light bulbs, and other items as needed. Washes, dries, folds and/or irons residents’ personal laundry and returns to resident. Prepares – Prepares and delivers meals to residents; may assist dining room staff with serving meals. Prepares and delivers food /beverages for meals. Secures requests for meals and delivers them to residents. Engages – Provides emotional support and assistance to families. Engages in effective communication with residents/families to develop and maintains a positive working rapport. Listens and speaks in a supportive manner to assist in solving concerns of residents. Demonstrates support of resident rights. Promotes – Encourages resident participation in appropriate activities under the direction of the Life Enrichment Director. Assists with the delivery of activities. Provides input to the needs, interests, and abilities of residents. Implements daily activities set up by Personal Care Manager. Provides instruction for scheduled classes and reminds residents of appointments or activities schedules. Provides – Provides administrative support as appropriate in such areas as answering phones, record keeping, participating in care planning for residents and giving/taking reports for each shift. Performs – Additional responsibilities assigned as required.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED