$(function () { var opportunity = new US.Opportunity.CandidateOpportunityDetail({"Id":"4070b30f-eff7-4992-a876-f97a25b59a67","Title":"Resident Service Specialist","Featured":false,"FullTime":true,"HoursPerWeek":40.0,"JobCategoryName":"Military Housing","Locations":[{"Id":"53c63283-429a-50e9-a052-5a9f24656f25","LocalizedName":null,"LocalizedLocationId":null,"LocalizedDescription":"HMHSS Barksdale AFB","Address":{"Line1":"201 Langley Dr.","Line2":null,"City":"Bossier City","State":{"Name":"Louisiana","Code":"LA"},"PostalCode":"71110","Country":{"Id":"2e83684c-12fc-4e9d-b16f-a413e5300c78","Name":"United States","Code":"USA"}},"DisplayName":false,"DisplayLocationId":false,"DisplayDescription":true,"DisplayAddress":true,"DisplayStreetAddress":false,"Coordinates":{"Longitude":-93.68045720164122,"Latitude":32.50192784045179},"Shapes":null,"SourceOfTruth":1,"IsAvailableForOpportunities":true}],"PostedDate":"2025-04-07T16:04:53.902Z","UpdatedDate":"2025-04-07T16:04:48.311Z","RequisitionNumber":"RESID008102","Description":"\u003cp\u003e\u003cstrong\u003eA Brief Overview\u003c/strong\u003e\u003cbr /\u003e\u003cspan\u003eThe Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.\u003c/span\u003e\u003cbr /\u003e\u003cbr /\u003e\u003cstrong\u003eWhat you will do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eServes as the primary point of contact for all resident related inquires.\u003c/li\u003e\n\u003cli\u003eCoordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.\u003c/li\u003e\n\u003cli\u003eAnswers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.\u003c/li\u003e\n\u003cli\u003eAssists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.\u003c/li\u003e\n\u003cli\u003eAdministers move-in lease documents and home inspection with resident.\u003c/li\u003e\n\u003cli\u003eCoordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).\u003c/li\u003e\n\u003cli\u003eMonitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi.\u003c/li\u003e\n\u003cli\u003eAssists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.\u003c/li\u003e\n\u003cli\u003eConducts follow-up phone calls to residents to ensure that work orders are completed to the resident\u0026rsquo;s satisfaction within an acceptable time frame.\u003c/li\u003e\n\u003cli\u003eMay perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.\u003c/li\u003e\n\u003cli\u003eParticipates in monthly functions held by the site to assist in resident retention.\u003c/li\u003e\n\u003cli\u003eThis position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr /\u003e\u003cstrong\u003eQualifications\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh School Diploma or GED (or equivalent) Required and\u003c/li\u003e\n\u003cli\u003eBachelor\u0027s Degree in Business Administration, Property Management, or other related discipline Preferred\u003c/li\u003e\n\u003cli\u003eExperience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and\u003c/li\u003e\n\u003cli\u003ePrevious experience in sales Preferred\u003c/li\u003e\n\u003cli\u003eStrong customer service skills.\u003c/li\u003e\n\u003cli\u003eThe ability to show houses which may include working in all types of weather conditions.\u003c/li\u003e\n\u003cli\u003eDemonstrated ability to exercise good judgment and discretion in handling highly confidential information.\u003c/li\u003e\n\u003cli\u003eStrong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.\u003c/li\u003e\n\u003cli\u003eAbility to handle multiple priorities with tight deadlines in a fast-paced environment.\u003c/li\u003e\n\u003cli\u003eA high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.\u003c/li\u003e\n\u003cli\u003eAbility to resolve problems independently and responsibly.\u003c/li\u003e\n\u003cli\u003eRequires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.\u003c/li\u003e\n\u003cli\u003eDemonstrates discretion and ability to maintain a professional attitude and appearance.\u003c/li\u003e\n\u003cli\u003eEffectively envision, develop, and implement new strategies to address competitive, complex business issues.\u003c/li\u003e\n\u003cli\u003eTakes initiative to identify and anticipate client needs and make recommendations for implementation.\u003c/li\u003e\n\u003cli\u003eDL NUMBER - Driver\u0027s License, Valid and in State Required\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr /\u003e\u003cbr /\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCompensation\u003c/strong\u003e\u003cbr /\u003e\u003cspan\u003eWe are committed to offering competitive and equitable compensation. \u003c/span\u003e\u003cspan\u003eFinal salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors \u0026ndash; we believe in the importance of pay equity. \u003c/span\u003e\u003cspan\u003eWe consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.\u003c/span\u003e\u003cbr /\u003e\u003cbr /\u003e\u003cstrong\u003eBenefits\u003c/strong\u003e\u003cbr /\u003e\u003cspan\u003eA competitive salary is only one part of your total rewards. 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Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e#INDHUNT\u003c/span\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e#ZRHMH\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e","EqualOpportunityEmployerDescription":"Equal Opportunity Employer\u003cbr\u003e \r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \r\nFor further information, please review the \u003ca href=\u0027https://www.eeoc.gov/poster\u0027 target=\u0027_blank\u0027\u003eKnow Your Rights\u003c/a\u003e notice from the Department of 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requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.What you will do Serves as the primary point of contact for all resident related inquires. Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. Administers move-in lease documents and home inspection with resident. Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. Participates in monthly functions held by the site to assist in resident retention. This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications High School Diploma or GED (or equivalent) Required and Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and Previous experience in sales Preferred Strong customer service skills. The ability to show houses which may include working in all types of weather conditions. Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. Ability to handle multiple priorities with tight deadlines in a fast-paced environment. A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. Ability to resolve problems independently and responsibly. Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. DL NUMBER - Driver's License, Valid and in State Required CompensationWe are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.BenefitsA competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!Click Here for Benefits Overviewhttps://www.huntmilitarycommunities.com/careers/benefitsYou must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).EEO/ADAThe Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. $(function () { $(".twitter-share-button").attr("data-lang", US.CurrentLocale.locale); ko.applyBindings(US.CurrentOpportunityDetailViewModel, $("#opportunityDetailView")[0]); }); !function (d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (!d.getElementById(id)) { js = d.createElement(s); js.id = id; js.src = "//platform.twitter.com/widgets.js"; fjs.parentNode.insertBefore(js, fjs); } }(document, "script", "twitter-wjs"); 1, foreach: errors">
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