Resident Regional Manager, EquipReady

Compass Group•New York, NY

1d•$110,000 - $125,000

About The Position

Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues. We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment. Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. Job SummaryThe Resident Regional Manager, EquipReady works under the direction of a Regional Vice President. The Resident Regional Manager provides leadership for our comprehensive EquipReady service program within assigned hospital system andmultiple locations, optimizing equipment sanitation, disinfection, and distribution. The Resident Regional Manager, EquipReady also directly manages Equipment Distribution Technicians and Managers. This position is expected to have experience in the repair,calibration and maintenance of a wide variety of clinical equipment, instrumentation and support systems used in healthcare delivery. They also have a responsibility to lead and develop Equipment Distribution technicians, report to assigned locations andis expected to travel regionally.

Requirements

Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent
Minimum of ten years servicing a broad representation of clinical/patient care equipment in a hospital environment
Minimum of five years of on-site supervision of hospital technicians preferred
Minimum of one year in multiple location management

Nice To Haves

CABT, A+, etc, Certifications preferred
Military training preferred
CBET preferred

Responsibilities

Mentor and train Managers on program management
Ensure ATP testing is performed per facility protocol established; Manage and report scheduled ATP testing results
Implement KPI improvement strategies
Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance withcompany policies and procedures
Review Par levels and make recommendations to department staff concerning improvements
Partner with PMO to share best practices for nationwide implementation
Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
Participate in huddles, meetings, seminars, training, workshops, and conferences as assigned
Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
Display effective client service in accordance with client satisfaction survey protocol
Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
Mentor and train assigned managers on administrative and personnel matters
Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
Participate in the hiring process to meet staffing objectives
Mentor and train assigned staff on program execution
Responsible for productivity and staffing that is appropriate to the account(s)
Responsible for coordinating engagement survey action plan
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
Review long term full year forecast quarterly
Prepare, present, and explain the equipment database (CMMS) reports
Maintain accurate inventory and documentation on all equipment, inspections and disinfection of equipment and any issues
Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
Perform other duties as assigned that are intrinsic to the successful operation of the business