Summary Maintains responsibility for delivery of clinical primary care, urgent care or occupational medicine services. Job Description: Job Description Principal Duties and Responsibilities: The following is a summary of the major functions of this individual's job. He or she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time. 1. Provides daily physician management and treatment of patients at the Clinic/ Practice. 2. Provides clinical services to patients, including diagnosis, treatment and referral. 3. Participates in the establishment of office policies, procedures and medical protocol necessary to provide physician clinic services. 4. Appropriately refers patients to medical specialists. 5. Complies with BMA/BCHS policies, procedures and pricing. 6. Utilizes program forms/computer system for charting 7. Complies with case management protocols. 8. Agrees to assist with the clinic/practice’s quality assurance and quality improvement plan. 9. Works with Administration to ensure that the program operates in a manner consistent with appropriate medical policy and current professional standards in specific area of care. 10. Participates in community events and periodic public relations calls as time permits. It is understood that, on occasion, these duties may fall outside of regularly scheduled office hours. 11. Maintains appropriate telephone contact with patients, payers and pharmacies. 12. Performs physical exams to include, but not limited to: Routine Examinations, Department of Transportation (DOT) examinations, Post-Offer Examinations, Executive Physicals, Commercial Drivers License (CDL), Annual Examinations, and School/Sport Physicals. 13. May serve as Medical Review Officer (MRO) for drug screens. 14. May serve as Director for on-site Laboratory services if applicable to specific site. Key Accountabilities: Key Accountability Weight Duties and Responsibilities: 1.) Daily physician management and treatment of patients. 2.) Directs appropriate clinical services, tests and referrals. 3.) Performs physical exams and develops treatment plan. 4.) Maintains appropriate telephone contact with patients, payers and pharmacies. 50% Compliance: 1.) Complies with BCHS policies, procedures and pricing. 2.) Complies with clinical protocols. 3.) Complies with quality assurance and quality improvement. 4.) Participates in chart reviews and staff education when appropriate and maintains continuing education requirements. 25% Policies and Procedures: 1.) Works with administration to help assure that the management program operates within appropriate medical policies and procedures. 2.) Gives feedback regarding treatment protocols. 3.) Participates in community events and public relations when appropriate. 25% Standards of Conduct: Communication: The goal of good communication is being committed to listening attentively to our customers to fully understand their needs. It is speaking in terms customers can easily understand to deliver messages with courtesy, clarity and care. This includes face-to-face encounters, telephone and email. Confidentiality/Privacy: It is the responsibility of all Baptist Medical Associates employees to protect our patients’ privacy and modesty by creating a secure and trusting environment. Professionalism/Excellence Orientation : Professionalism and Excellence Orientation refer to the way in which our employees work to meet our customers’ needs and further the mission of the hospital. Ownership/Stewardship: The work we do is a reflection of ourselves. Ownership and Stewardship mean taking PRIDE in what we do and demonstrating a sense of responsibility for the outcomes of our work and job. Teamwork/Commitment to Co-Workers: We rely on each other to give the best possible service and care to our patients, visitors, coworkers and physicians. Respect and collaboration are essential Baptist Medical Associates values.