Resident Network Engineer

Hewlett Packard Enterprise

170d • $60,800 - $140,400

About The Position

The Resident Engineer will work daily with the customer 3 times a week at the client site and is expected to have expertise on networking products deployed or to be deployed within the customer’s network and provide technical and operational support on network issues, ongoing certification, and testing efforts. This position would be part of a larger Advanced Services team that supports the customer globally. This is a highly technical role, providing post-sales support for networking products.

Requirements

• 2+ years of related experience.
• BS (or equivalent experience).
• Broad networking product and protocol knowledge and expertise.

Nice To Haves

• Cloud Architectures
• Cross Domain Knowledge
• Design Thinking
• Development Fundamentals
• DevOps
• Distributed Computing
• Microservices Fluency
• Full Stack Development
• Security-First Mindset
• User Experience (UX)

Responsibilities

• Understand the customer’s organizational structure and become familiar with the customer’s network implementation and support processes and procedures to help in designing a network that is available and sustainable.
• Hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
• Carry out testing of new tools, features, and functionality as required by the customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network.
• Test patches and fixes to operating software to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
• Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.
• Support design and planning of Juniper MX, PTX, QFX, EX series, and associated solutions within customer’s commercial network.
• Support ongoing efforts in defining best practice policies for networking product applications the customer uses.
• Peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network.
• Develop secondary skills in other products in the network product portfolio.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees