Resident Network Engineer

Hewlett Packard Enterprise • Roseville, CA

93d • $101,900 - $234,500

About The Position

This role has been designed as ‘Onsite' with an expectation that you will primarily work from an HPE partner/customer office. Join a dynamic team in the enterprise sector of Juniper Networks and work alongside the best and brightest in the networking industry. You will be responsible for working side-by-side with supporting the customer's operations. The Resident Engineer is an integral part of our mission within the enterprise sector, providing pre & post-sales support of Juniper Networks products. You will be part of a customer account that has experienced high, steady growth over the past few years. As an Extended Expertise Engineer, you will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products. This is a highly technical role, and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer's environment.

Requirements

• Minimum 6 years of design, implementation, and operational experience in large-scale IP networks.
• JUNOS CLI experience.
• Large-scale experience with Juniper hardware (MX, EX, QFX and MIST products).
• EVPN-VXLAN Campus & Data Center Juniper switching fabric experience.
• Apstra experience for configuring, managing switching fabrics.
• SRX high-end/mid-range/branch experience.
• Good verbal and written communication, documentation skills.
• Experience with core routing BGP, OSPF protocols.
• Experience with supporting BNG PPPoE, RADIUS, Policy Control and Enforcement, QoS.
• Ability to communicate effectively in crises with all levels of an organization.
• Strong customer interface and presentation skills.

Nice To Haves

• Expert-level Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE.
• Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX).

Responsibilities

• Hold network information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs.
• Understand the Customer's organizational structure and become familiar with the Customer's network implementation and support processes and procedures.
• Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment.
• Test patches and fixes to operating software and ensure that they are implemented and functioning correctly.
• Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems.
• Raise equipment Return Material Authorizations (RMA's) and track these through to problem resolution.
• Produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer.
• Hold technology workshops with the Customer to discuss equipment and network problems.
• Train the Customer's design, implementation, and support personnel to configure and operate the Juniper Networks products.
• Assist the Customer in developing Network Operating and Equipment Operating Procedures.
• Support the production environment of Juniper products within the Customer infrastructure.
• Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: Flexibility to manage work and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing