Resident Monitor, Per Diem
About The Position
BASIC FUNCTION: Provides a supportive setting for LESC residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided. MAJOR DUTIES: · Meets, greets, checks identifications and announces visitors to residents and staff. · Maintains daily log of complaints and incidents in the building. · Provides assistance to the clients when outside agencies are conducting home visits. · Calls 911 in emergencies and informs Emergency Operator of emergency. · Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life. · Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook. · Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health. · Accepts medication deliveries and ensure tenants receive medication. · Assets tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up. · Answers central telephones and relays messages to staff and residents. · Records and maintains log of incidents. · Monitors resident activity and ensures their safety. · Assists program staff as needed. · Performs other duties as requested or assigned.
Requirements
- Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
- High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
Responsibilities
- Meets, greets, checks identifications and announces visitors to residents and staff.
- Maintains daily log of complaints and incidents in the building.
- Provides assistance to the clients when outside agencies are conducting home visits.
- Calls 911 in emergencies and informs Emergency Operator of emergency.
- Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
- Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
- Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
- Accepts medication deliveries and ensure tenants receive medication.
- Assets tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
- Answers central telephones and relays messages to staff and residents.
- Records and maintains log of incidents.
- Monitors resident activity and ensures their safety.
- Assists program staff as needed.
- Performs other duties as requested or assigned.
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What This Job Offers
Education Level
High school or GED
