Resident Monitor I (Female Part-Time Days)

Pioneer Human Services • Spokane, WA

116d • $17 - $22

About The Position

Pioneer Human Services is currently looking for a Female Resident Monitor (Part-Time Days) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Our mission is to empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

Requirements

• High School Diploma/GED
• Must be able to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)
• Must obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain throughout employment
• Experience with Microsoft Office Suite, Outlook, and Internet browser navigation

Nice To Haves

• Associate's Degree in criminal justice, social services, or related field
• 6 months of experience working in the human services, criminal justice, and/or correctional system(s) including internships and/or volunteer placements
• Valid Driver's License

Responsibilities

• Monitors and controls entrance to a secure facility
• Completes intake, program orientation, and discharge procedures for all residents upon arrival and at exit
• Performs scheduled and random urinalysis testing, inspections, shakedowns, counts, or breath tests
• Conducts pat-searches of residents and inspects belongings; conducts contraband control and confiscation
• Supervises and monitors resident movement, activity, and rule compliance
• Organizes and supervises resident work details to assist in maintaining facility cleanliness
• Assesses and responds appropriately to resident behaviors, attitudes, and dispositions
• Documents disciplinary action for rule violations in accordance with contracting agency requirements
• Stores, monitors, and dispenses resident medications following prescribed protocol
• Welcomes visitors with professionalism and courtesy; verifies proper identification for clearance and entry
• Conducts physical grounds and facility safety checks
• Assesses, evaluates and reports internal and external safety, sanitation, and security concerns
• Patrols building to observe residents and activities for safety and compliance
• Conducts and logs facility counts ensuring accuracy of all accountability documentation
• Ensures compliance with all health, hygiene, safety and maintenance requirements
• Conducts scheduled and impromptu cleanliness checks of the facility and residents' personal belongings
• Takes appropriate corrective action to ensure work is performed safely and without injury to self or others
• Operates and monitors video and GPS surveillance technologies
• Ensures all equipment necessary for each shift is operational and documents as necessary
• Assumes shift responsibilities in the absence of a Resident Monitor II
• Receives, gives, logs, and archives accurate shift reports addressing incidents, medical problems, discipline, new arrivals, and special instructions
• Ensures accurate data entry into a community corrections software platform to include resident photos
• Completes file audits to include medication control, contraband control, and urinalysis tracking
• Monitors delivery, storage, preparation and service of meals; cooks and serves food in absence of kitchen staff
• Maintains confidentiality and ensures sensitive information is shared only on a 'need-to-know' basis
• Completes all required trainings
• Assists with coordination and administrative tasks related to inspections, program reviews, and internal/external accreditation audits
• Must be available to perform the essential functions of this job whenever scheduled to work; occasional overtime may be required
• Attends and participates in shift/staff meetings and work groups to identify and solve problems
• Promotes and models teamwork and collaboration with coworkers
• Works in partnership with Community Corrections Officers and/or Case Managers to achieve program goals
• Responds to emergency situations within the facility and calls first responders as needed
• Makes emergency notifications to facility Director and Assistant Director when necessary
• Communicates with residents, staff, and partners in a professional manner to create a culture of positivity

Benefits

• Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans
• An additional 3.5% match is offered to those who contribute 6% on their own
• Employee recognition programs: gift cards, additional time off, weekend getaways and more
• Public transportation discount
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED