Resident Manager (San Francisco) - Part Time
About The Position
This position is a Part-Time position living on-site at the property located in San Francisco CA. POSITION OVERVIEW This is a part- time live-on-site role that is responsible for the overall condition and environment of the building in which they reside.Responsible for and the first responder to after-hours and weekend property issues and emergencies. This position requires exacting attention to detail, excellent customer service skills, and strong communication skills.Compensation for this position is by providing highly reduced or free housing in the building you're assigned to as a Resident Manager- occupancy rules apply.
Requirements
- Plumbing experience and electrical knowledge, preferably in high rise buildings
- 1-2 years of basic facilities and maintenance experience
- Ability to work after business hours and on weekends may be necessary
- Customer service experience required
- Excellent organizational, communication and time management skills
- Ability to handle multiple priorities with efficiency and accuracy with a commitment to maintaining high building standards
- High school diploma or equivalent required
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to lift and carry up to 50 lbs.
- Must be able to listen and speak clearly on telephone
Nice To Haves
- Maintenance experience is a plus
- CA Real Estate License is a plus (if interested in leasing as an RM)
- Ability to read, write and speak Spanish a plus
Responsibilities
- Responsible for property walk throughs to ensure maintenance and upkeep meets company standards
- Promptly and successfully respond to tenant complaints and work order emergencies during after hours
- Some light cleaning of carpets, laundry rooms, elevators, garbage rooms may be required
- Resolve any after-hours lock outs, etc.
- May need to assist with building inspections with Property Managers
- Assist with conducting new move-in orientations and move-out inspections from time to time
- Coordinate vendors and contractors in emergency situations
- Learn and ensure compliance with all company, local, state and federal safety rules
- Must be able to remain calm during emergency situations
- Light cleaning of available rental units may be needed time to time
- Assist in posting notices as directed by the Property Management team
- Responsible for enforcing Apartment Rules as stated in the Lease Agreement
- Directs residents on proper work order (non-emergency) submittaland partners with the proper department to address work orders
- Maintains hourly/daily work logs and activity via SynCrew
- Conduct monthly key audit and provide proper reporting/documentation
- Responsible for completing incident reports (as needed) and submit to the Property Manager on a timely manner
- Ensures that the property is well-maintained, clean, and inviting at all times
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
