Full-Time Resident Manager - Webster II Residence

The Doe Fund Inc•New York, NY

8h•Onsite

About The Position

We are seeking a Full-Time Resident Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 109-unit residence will provide housing for 39 individuals referred by the NYC Human Resources Administration (HRA), and the remaining 70 units will be apartments for moderate-income households. The Resident Manager is responsible for the supervision of the residents and the overall operation of the residence during designated shifts. S/he will work collaboratively with the Clinical team and the Program Director to ensure that resident needs are being met, as well as the safety of the residence. The successful candidate will have strong communication skills along with experience working with individuals diagnosed with mental illness and/or substance use disorder. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. The shifts that we are looking to cover are: Monday to Friday, 4:00 pm to 12 am OR 12 am to 8 am.

Requirements

High School diploma or GED, some college preferred
At least two years of experience working in a social service, residential setting
The ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness
Ability to work independently
Excellent interpersonal and organizational skills
Excellent oral and written communication skills
Computer skills – internet and Microsoft Office

Nice To Haves

Fire Safety certification is preferred (F-02 or F-80)

Responsibilities

Function as a liaison between the residents and the staff
Collaborate with the security staff during his/her tour of duty to ensure the safety and well-being of the residents
Perform hourly patrols through the facility
Manage any challenging situations and crises that may occur at the facility
Responsible for handling any incidents that may arise in the facility and completing an Incident Report form as needed
Communicate noteworthy events to the Program Director and the Clinical team, as well as document them in the appropriate logbook
Attend all mandatory staff meetings
Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with the FDNY
Visually inspect and document all components of the FAS
Other duties as assigned