Resident Life Director
About The Position
A new resident moves into Maple Hall — excited, but unsure what their experience will actually feel like. They don’t just need a place to live. They’re looking for connection. Structure. A sense of belonging. What happens next — the programs, the interactions, the support systems — shapes whether they thrive or just pass through. That experience doesn’t happen by accident. We’re hiring a Resident Life Director to lead that effort. This isn’t just planning events or supervising staff. This role is responsible for building the resident experience from the inside out — through programming, leadership, and daily interactions. It sits at the intersection of: Student engagement Leadership development Operations Community building You’ll lead the Resident Life program while developing a team of Resident Assistants who directly impact how residents experience the community every day.
Requirements
- Understands how to build community — not just plan events
- Leads with consistency, professionalism, and accountability
- Communicates clearly with both residents and staff
- Is comfortable handling conflict, challenges, and high-pressure situations
- Can develop and coach student staff into strong representatives of the community
- Thinks proactively about engagement, not just reactive programming
- Maintains a calm, solutions-focused approach in day-to-day operations
Responsibilities
- Developing and implementing resident life programming that supports engagement and community
- Training, scheduling, and supervising Resident Assistants
- Leading regular staff meetings, trainings, and ongoing development
- Supporting conflict resolution and ensuring consistent, fair processes
- Overseeing outreach efforts to build strong relationships with residents
- Coordinating with the General Manager, Leasing, and Maintenance teams
- Supporting crisis response and being part of an on-call rotation through RISE and The University
- Promoting a safe, inclusive, and well-managed community environment
- Assisting with marketing and overall community goals
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
101-250 employees
