Resident Liaison Officer

United Infrastructure • FL

95d

About The Position

We are looking for a dedicated and motivated Resident Liaison Officer to join our team. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services.

Requirements

• A full UK driving licence and access to a car are essential for this role.
• Experience in the care or retail industry is preferred.

Nice To Haves

• Enthusiasm and initiative.
• A strong drive to make a positive difference.

Responsibilities

• Engage with customers through newsletters, meetings, visits, and open days.
• Ensure residents are kept informed of works, processes, and any changes or updates.
• Provide excellent customer care and aftercare, ensuring works are completed to a high standard.
• Manage expectations and communication between residents, clients, and our operations teams.
• Handle potentially challenging situations with empathy, professionalism, and resilience.

Benefits

• Competitive salary and benefits package
• 26 days holiday plus bank holidays
• Opportunities for career progression aligned with the company’s growth
• Immediate interview for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level