Resident Experience Coordinator - The Worthington

Kairoi Residential • Salt Lake City, UT

87d

About The Position

As a Resident Experience Coordinator, you'll be the heart of our resident engagement efforts, assisting in the planning and execution of a diverse range of events and programs designed to enhance resident satisfaction and foster a sense of belonging. Imagine a day filled with laughter, connection, and the satisfaction of creating a thriving community. Every day brings a dynamic blend of creativity, collaboration, and resident interaction, making this a rewarding role for those who enjoy variety and the satisfaction of making a positive impact.

Requirements

• High school diploma or equivalent required; Bachelor's degree in Hospitality Management, Event Planning, Marketing, or a related field preferred.
• Minimum of 1 year of experience in event planning, customer service, or a related field.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and ability to multitask effectively.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Exceptional customer service skills and a positive, can-do attitude.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule, including evenings and weekends as needed.
• Must have a valid driver's license with no major infractions in the last 12 months.

Responsibilities

• Transform ordinary days into extraordinary celebrations, planning and executing resident events that will be the talk of the community.
• Orchestrate every event with precision, from securing vendors to setting up the perfect ambiance and ensuring a smooth flow of activities.
• Assist in the management of event budgets and vendor contracts, ensuring that we're maximizing resources and delivering exceptional value.
• Design eye-catching flyers, craft personalized invitations, and transform event spaces into captivating wonderlands.
• Greet residents with warmth and enthusiasm, ensuring that everyone feels welcome and included.
• Cultivate a vibrant and welcoming community atmosphere where residents feel connected, supported, and eager to participate.
• Respond to inquiries and requests with a helpful and professional demeanor, ensuring that every interaction leaves a positive impression.
• Track event attendance, gather resident feedback, and use insights to continuously improve our programs.
• Craft engaging newsletters, share exciting updates on social media, and keep residents informed through on-site announcements.
• Assist in the coordination of outreach initiatives and build partnerships with local organizations.
• Maintain meticulous records of events and programs, ensuring that every detail is documented and organized for future reference.

Benefits

• Competitive Compensation based on experience and community, with performance-based incentive compensation opportunities.
• Health & Wellness Benefits including medical, dental, vision, life insurance, and short and long-term disability at an affordable price.
• 401k program with a company match for retirement planning.
• Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
• Private discount network that includes discounts on travel, restaurants, gifts, experiences, and more.
• Training opportunities to help you grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees