Resident Event Coordinator

Hunt Military Communities • Alpharetta, GA

11h

About The Position

The Resident Event Coordinator is responsible for the strategic planning,
coordination, and execution of resident engagement events across HMC's Military
Housing portfolio. This role does not manage staff but oversees resident events
across the enterprise. The position is central to enhancing resident
satisfaction and fostering a vibrant, inclusive community experience. Working
closely with site teams, operations leadership, Marketing, and external
partners, the Resident Event Coordinator ensures that all events align with
HMC's mission to deliver exceptional service and community value to military
families by improving HMC brand perception, maintaining brand consistency, and
developing positive relationships among the property, residents, and military
commands. The ideal candidate for this position is a creative, organized, and
collaborative leader with a passion for community-building and a strong
understanding of event logistics and resident engagement.

Requirements

• Bachelor's Degree in Marketing, Hospitality, Communications, or related field Preferred
• 2 -3 years event planning and management, overseeing multiple events and programs. Required
• 1-3 years customer/resident engagement experience. Preferred
• 1-3 years experience in hospitality, property management, trade shows, or large-scale event planning. Preferred
• 1-3 years experience working with military communities or housing. Preferred
• Strong leadership and project management skills.
• Excellent written, interpersonal, and oral communication skills.
• Knowledge of the housing or hospitality industries is a strong plus.
• Creative problem-solving and adaptability.
• Proficiency in event management software and CRM platforms.
• Ability to manage multiple priorities in a fast-paced environment.
• Deep understanding of community-building and resident engagement strategies.
• Demonstrated ability to work in a team environment with the ability to establish strong working relationships with departments and site teams.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Requires a detail-oriented, independent thinker who can be a part of a team and demonstrates strong attention to detail, and basic knowledge of property management activities.
• Reliable and dependable attendance and punctuality are essential for this position.
• Budgeting and vendor negotiation expertise.
• Ability to gather and analyze resident sentiment and satisfaction data to drive engagement.
• Commitment to HMC’s values and mission to serve military families.

Responsibilities

• Develops and oversees resident event strategies that align with HMC’s brand and resident experience goals.
• Develops and implements resident programs to include resident-related activities, events, and community gatherings.
• Partners with site teams to plan and execute high-impact events tailored to local community needs while maintaining enterprise-wide consistency.
• Works collaboratively to identify business opportunities that exist for elevating customer experience and implements changes to effect positive experience outcomes.
• Through heightened customer outcomes and improved operations, impacts financial results and mitigates risk at the assigned project
• Devises and implements both long-term (multi-year) and short-term resident event strategies and tactics for HMC.
• Unifies and guides resident “engagement” activities and events.
• Leads cross-functional coordination with marketing, communications, and property management teams to promote events and maximize participation. Leads leadership to identify opportunities in the customer experience and agree on strategies, tactics, and outcomes.
• Tracks and analyzes resident engagement metrics and satisfaction data to improve event programming continually.
• Sources and negotiates with vendors, sponsors, and community partners to enhance event offerings and reduce costs.
• Manages event calendars, budgets, vendor relationships, and logistics across multiple locations and time zones.
• Maintains accurate documentation of event plans, budgets, attendance, and feedback.
• Ensures all events comply with safety, legal, and operational standards.
• Provides training and support to site-level staff on best practices for event execution and resident engagement.
• Serves as a brand ambassador and advocate for resident experience across the enterprise.

Benefits

• A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees