Resident Engagement Manager

Brookdale Senior Living•Franklin, TN

16d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors. Key Responsibilities Plan and execute monthly activity calendars, events, and community outings. Lead, schedule, and support engagement staff and volunteers. Partner with other departments to enhance resident satisfaction and support tours and marketing events. Manage budgets, vendors, supplies, and program documentation. Ensure all programs meet safety, quality, and regulatory standards. Ideal Candidate Creative, outgoing, and organized, with a passion for enriching the lives of older adults. Strong leadership and communication skills with the ability to inspire both staff and residents. Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred. Able to balance planning, administrative work, and hands-on engagement with residents. Schedule Primarily Monday–Friday, with flexibility for occasional evenings and weekends for special events. Participates in the community’s Manager-on-Duty rotation as needed. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.

Requirements

Requires at least one year of direct experience with adults.
Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community
Applies existing guidelines and procedures to make varied decisions within a department.
Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Driving: Drives residents (Tier 1)
Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)

Nice To Haves

Creative, outgoing, and organized, with a passion for enriching the lives of older adults.
Strong leadership and communication skills with the ability to inspire both staff and residents.
Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred.
Able to balance planning, administrative work, and hands-on engagement with residents.

Responsibilities

Plan and execute monthly activity calendars, events, and community outings.
Lead, schedule, and support engagement staff and volunteers.
Partner with other departments to enhance resident satisfaction and support tours and marketing events.
Manage budgets, vendors, supplies, and program documentation.
Ensure all programs meet safety, quality, and regulatory standards.
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
An associate should perform all duties as assigned by their supervisor.

Benefits

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience.
Role is also eligible for team based bonus opportunities.
Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.