Resident Engagement Coordinator

Lift To RisePalm Desert, CA
$30Onsite

About The Position

The Resident Engagement Coordinator is responsible for supporting Lift to Rise’s Resident Engagement Initiatives and Collaborative Action Networks (CANs), comprised of cross-sector partners focusing on improving specific outcomes in health, housing and social connectedness. Assist CANs with identifying strategies related to key priority outcomes and contributing indicators, as well as supporting the development and implementation of CAN action plans. Assist with community outreach, resident engagement, Committees by Cities, and Resident Leadership Table. Assist team with administrative coordination for CAN meetings, Lift to Rise projects and grants, and other tasks as assigned. This is position requires travel within Riverside County as an essential job function.

Requirements

  • Bachelor’s degree plus two to three years of work or intensive volunteer experience required; Master's degree desirable but not required
  • Excellent project management and organizational skills with attention to detail
  • Demonstrated success in building trusting, effective relationships with diverse partners
  • Excellent written, computer and oral communication skills
  • Familiarity with Zoom, Word, Excel, and PowerPoint; experience with Salesforce preferred
  • Self-starter with the ability to prioritize, meet deadlines, keep commitments and produce results in a fast-paced environment
  • Exceptional interpersonal skills and ability to train or teach others with clarity and flexibility
  • Must always maintain professional boundaries and confidentiality
  • Criminal background check required for employment
  • Willingness and ability to travel regularly within Riverside County as an essential component of the position.
  • Because this role requires travel in west Riverside County as well as work on-site at Lift to Rise's office in Palm Desert, travel time spent during regular work hours, as well as any travel time that cuts across the workday, will be compensated in compliance with California employment law.
  • Must be able to work in Palm Desert, CA and West Riverside County, full-time, including some weekends and evenings.
  • Bilingual in Spanish and English
  • A passion and authentic commitment to justice and equity for people of all ethnicities, races, ages, gender identities, sexual orientations, economic circumstances, physical and mental abilities and characteristics, and philosophies.
  • Genuine commitment to resident and community issues, as well as the vision, mission, and values of Lift to Rise.
  • Able to communicate effectively
  • Able to frequently walk, sit, and perform other job duties in both indoor and outdoor environments
  • Able to occasionally stand for long periods of time
  • Ability to operate computer and laptop for extended periods of time

Nice To Haves

  • Master's degree desirable but not required
  • experience with Salesforce preferred

Responsibilities

  • Support the planning activities of community partners aligned with the strategy work, assist in convening and organizing partners to develop data-based continuous improvement action plans.
  • Provide dynamic, engaging facilitation of community and resident meetings to guide the development and implementation of action plans.
  • Work with the Director of Power Building and Resident Outreach Manager to plan agendas, synthesize and document group processes, and navigate challenges within and outside of the group.
  • Support the processes to establish a continuous improvement and data management infrastructure that allows CANs to assess their progress.
  • Assist with community outreach, resident engagement initiatives, committees by cities and resident leadership table.
  • Develop and enhance relationships with community stakeholders, including leaders in business, faith-based, nonprofit, philanthropic, and civic sectors while helping to build awareness of and partnerships with Lift to Rise.
  • Support the development of trust and strong working relationships within community stakeholders.
  • Support community engagement activities by developing and maintaining ongoing interaction with residents through meetings and attendance at community meetings, and other identified strategies.
  • Assist in building community leadership capacity by organizing and/or facilitating trainings and meetings to identify and advance resident priorities and objectives; advocate for the interests and priorities identified by residents.
  • Collaboratively assist in developing and implementing time-specific plans to resolve community identified priorities.
  • Identify community-based organizations, businesses, and leaders to establish and nurture relationships and help build awareness of and partnerships with Lift to Rise.
  • Represent Lift to Rise at appropriate meetings, presentations, and community events, as requested.
  • Assist with creation and distribution of communications regarding Lift to Rise activities.
  • Assist with administrative coordination and planning for Lift to Rise events, and other administration and coordination tasks as assigned.
  • Organize, schedule and conduct outreach activities on and off-site, including conducting large and small group presentations. Arrange transportation, facilities, and refreshments as appropriate.
  • Assist in the planning, scheduling, and delivery of presentations, meetings and other events as assigned.
  • Prepare and maintain a variety of files and records related to services and activities, maintain files, documentation and data to ensure accurate tracking of progress; assist in compiling and entering data and preparing comprehensive reports.
  • Attend and participate in professional development activities as assigned.
  • All other duties as assigned.
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