Resident District Manager

Global Placement FirmBinghamton, NY
2d

About The Position

An exciting leadership opportunity exists for a highly motivated Resident District Manager to oversee a comprehensive campus dining and hospitality program at a major university in Binghamton, New York . This role manages a high-volume, multifaceted portfolio including residential dining, retail food outlets, catering services, and seasonal conference operations . This position is ideal for a strategic, results-driven leader who thrives in complex environments and is passionate about enhancing the student and campus community experience through operational excellence, innovation, and strong client relationships.

Requirements

  • Bachelors degree or equivalent combination of education and operational experience.
  • 5+ years of progressive leadership experience in food service or hospitality.
  • Proven success in managing large, multi-unit operations , ideally within a higher education or institutional setting.
  • Strong financial acumen with experience managing budgets of at least $20 million .
  • Demonstrated ability to lead teams in both unionized and non-unionized environments.
  • Track record of client relationship management , team development, and delivering on KPIs.
  • Skilled in front-of-house and back-of-house operations , including catering and retail.

Nice To Haves

  • Strategic thinker with a hands-on management style.
  • Exceptional communicator with high emotional intelligence.
  • Strong commitment to customer service and community impact.
  • Passion for innovation in food service and student engagement.

Responsibilities

  • Lead and manage all aspects of campus food service operations across multiple venues and formats.
  • Serve as a strategic partner to university leadership, aligning service delivery with institutional goals.
  • Drive financial results including revenue growth, cost controls, labor optimization, and budget accountability.
  • Champion initiatives in sustainability, DE&I, local sourcing , and community engagement.
  • Recruit, mentor, and develop management and frontline teams; foster a culture of performance and growth.
  • Ensure consistent service excellence and regulatory compliance across all units.
  • Innovate and implement programming that enhances the campus dining experience.
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