Resident District Manager - Samsung

Compass Group•San Jose, CA

30d•$165,000 - $175,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job Summary The RDM is the primary client contact and leads a team of 70 associates, including 8 managers. This Monday–Friday operation provides Breakfast, Lunch, Dinner, and Catering services. The role oversees all aspects of the account, ensuring strong client partnerships and operational and financial performance. Schedule: Monday–Friday, 7:00am–5:00pm.

Requirements

Proven success in food service management with strong operational, client service, and financial leadership.
Strong initiative, critical thinking, communication, multitasking, prioritization, and organizational skills.
Inclusive, proactive, professional, and resilient leadership style.
Proficiency in Microsoft Office Suite and POS systems.
Occasional travel required.

Nice To Haves

Bachelor’s degree and at least three years of management experience in food service, hospitality, or related support services.

Responsibilities

Lead and develop a large team to deliver consistent, high-quality service while driving performance in profitability, safety, compliance, and engagement.
Build and maintain strong client relationships, support retention, and identify growth opportunities.
Participate in district leadership discussions to share best practices, address risks, champion diversity, and support community engagement.
Make informed decisions that balance risk, reward, and long-term impact, incorporating input from team members and partners.
Foster a culture of transparency, communication, safety, accountability, and continuous improvement.
Serve as a visible representative of the organization at client and community events.
Oversee safety, marketing, nutrition, and culinary functions to ensure all standards and regulations are met.
Ensure compliance with local, state, federal, and company policies; conduct audits to maintain sanitation, food storage, and operational best practices.
Manage all required reporting for meal and retail programs.
Lead talent development, performance evaluations, and succession planning with a strong understanding of all operational roles.
Own the financial performance of the account, including accuracy in reporting, forecasting, and budgeting.
Ensure consistent and fair application of all company policies and procedures.