Resident Dining Experience Manager

Sodexo•Edgmont Township, PA

1d•Onsite

About The Position

Sodexo is seeking a dynamic Resident Dining Experience Manager to lead restaurant and catering operations at White Horse Village, a distinguished continuing care retirement community set amid the beautiful countryside of Newtown Square, Pennsylvania. We’re looking for a hospitality-driven professional with strong front-of-house leadership experience and a passion for mentoring and training staff. A background in a country club or fine dining setting is highly preferred. Typical shift is 10:00am - 7:00pm, may vary with every other weekend coverage. Bring your passion for hospitality to a team that values excellence, community, and care.

Requirements

a work history demonstrating strong employee engagement and customer service skills, as well as previous restaurant management / catering experience;
the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
the ability to drive employee success to enhance the value of the food and nutrition team;
the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Nice To Haves

A background in a country club or fine dining setting is highly preferred.

Responsibilities

have oversight of day-to-day front of house operations for the on-site restaurants and catering;
manage catering billing and coordinate event logistics to ensure smooth execution and client satisfaction;
manage a front-of-house team of approximately 50 staff members, ensuring high standards of service and professionalism;
deliver high quality food services including retail, catering and resident dining operations;
achieve company and client financial targets and goals;
develop and maintain client and customer relationships;
ensure compliance with food safety regulations and maintain a clean, safe, and welcoming environment for all guests;
ensure Sodexo standards are met.