Resident Coordinator (Case Manager)

Housing Choices • San Jose, CA

411d • $46,072 - $47,923

About The Position

The Resident Coordinator (Case Manager) position is focused on providing essential services to individuals with developmental disabilities in a new affordable housing property across Santa Clara, San Mateo, and Santa Cruz Counties. The role emphasizes maintaining housing stability for residents, facilitating independent living, and collaborating with a team of Case Managers to support clients through various challenges related to their housing and personal needs.

Requirements

• Bilingual in Spanish preferred.
• Experience working with people with developmental disabilities.
• Experience in addiction counseling.
• Experience in social work.
• Associate's degree or two years of college (or equivalent work experience).
• Minimum of 2 years of relevant experience.

Nice To Haves

• Knowledge of affordable housing issues faced by clients.
• Experience providing direct service to low-income individuals.

Responsibilities

• Provide resident services to individuals with developmental disabilities.
• Help tenants maintain housing stability at their rental apartments.
• Collaborate with a team of Case Managers to deliver housing support services.
• Troubleshoot challenging situations with residents and assist them in maintaining their housing.
• Make referrals and marshal resources for clients, including family, social service, legal, and financial assistance.
• Support clients through interpersonal conflicts and administrative logistics.
• Guide clients in understanding their lease agreements and tenant rights and responsibilities.
• Act as a liaison with the property manager, support staff, and family members.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree