Resident Care Supervisor

Homestead Home Health Care Services•Westland, MI

13d•Onsite

About The Position

The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring! Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met. The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must! Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements. Full time, First shift 7:00am 3:00pm Duties include but not limited to: Maintain employee files Review shift supervisor checklists Cover open shifts as needed, including call offs. Keep on-call phone Assist residents with care: dressing, bathing and toileting Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc. Assess any care complaints Payroll – review for missed punches, missed lunches etc. and follow up Enter shift pick-ups and shift trades Create schedules for staff and prepare shift assignments Schedule and interview applicants Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week Order clinical supplies Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s, Ensure government forms are completed and correct

Requirements

Prior experience managing a senior living facility (2 years)
Able to be on-call for all three shifts, as needed
Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
Proficient in organizational, time management skills
Demonstrates good judgment, problem solving and decision-making skills
Demonstration of proficiency in computer skills
Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed
Previous experience caring for seniors and managing care staff
Love for seniors is a must!

Nice To Haves

Dementia unit is a plus

Responsibilities

Maintain employee files
Review shift supervisor checklists
Cover open shifts as needed, including call offs
Keep on-call phone
Assist residents with care: dressing, bathing and toileting
Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.
Assess any care complaints
Payroll – review for missed punches, missed lunches etc. and follow up
Enter shift pick-ups and shift trades
Create schedules for staff and prepare shift assignments
Schedule and interview applicants
Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary
Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
Order clinical supplies
Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s
Ensure government forms are completed and correct