Resident Care Specialist

Cedarhurst Senior Living • Grandview, MO

3d

About The Position

As a Resident Care Specialist, you will have to opportunity to connect with, and positively impact the lives of, our residents daily! You will be responsible for the coordination, training, and monitoring of Community person-directed care practices and compliance of the resident care teams in accordance with Federal, State and Local regulations. You will assist with the development and implementation of the resident care policies, procedures, processes and quality initiatives in optimizing each resident’s well-being and overall experience. This also includes ensuring excellence of residents’ move in experience, providing outreach and support to families, and being a leader for resident care staff, including during the acquisition and opening of new communities. You will seek to increase awareness of Cedarhurst Senior Living and our mission to create communities where each person feels loved, valued, supported, and able to live life to the fullest.

Requirements

• Certified Medication Aide or Level 1 Medication Aide certification required.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience required.
• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees and the overall community.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.

Nice To Haves

• CPR or BLS certification preferred.

Responsibilities

• In connection with Community leadership and Regional Directors, directs the resident care staff hiring, onboarding, scheduling, orientation, division of responsibilities, monitoring, and ongoing training for Community resident care teams, including during acquisitions and opening of new communities
• Assesses residents’ needs and interests upon move-in, prepares and incorporates the care and life enrichment goals into residents’ individualized service plan
• Coordinates and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident
• Primarily responsible for conducting skills competency training for new resident care staff and on a routine basis
• Provides support and tools to improve Community staff retention, onboarding and mentoring of new resident care employees
• Creates an atmosphere of warmth, comfort, security and joyfulness for the residents
• Collaborates with department team members to set organization-wide quality improvement goals and initiatives on an ongoing basis and revises as needed
• Supports organization-wide clinical initiatives such as the electronic health records system
• Assists with resident care staff responsibilities within communities as needed
• Acts as an interim Resident Care Coordinator within communities as needed
• Responsible for ensuring care staff provides new residents with an efficient and welcoming experience
• Implements and monitors short & long-term resident care goals within the Communities
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented
• Attends corporate sponsored meetings and training sessions as required
• Other duties as assigned

Benefits

• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.
• Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees