Resident Care Manager
About The Position
The Resident Care Manager is responsible for coordinating and overseeing the care of residents, including communicating with residents and their families about treatment plans, monitoring resident statuses, and managing admissions and discharges. This role involves attending meetings, completing documentation, performing utilization review, and coordinating care with various providers and payers. The position requires strong communication, time management, and interpersonal skills to ensure effective collaboration and provide appropriate, timely, and cost-effective care. The company, PACS, is dedicated to revolutionizing post-acute healthcare and connecting individuals with premier healthcare careers, emphasizing diversity and an inclusive environment.
Requirements
- Bachelor’s Degree in Nursing or Social Work
- Licensed (LVN or LPN) nurse acceptable
- Knowledge of Medicare, Medi cal and Medicaid programs and benefits
- PCC Knowledge
- Ability to read technical procedures
- Ability to read and comprehend policy and procedure manuals
- Ability to effectively present information and respond to questions from managers and employees
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to solve practical problems
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- LVN/LPN Valid License or RN Valid Licensee in the state you are working
- Must maintain all required continuing education/licensing
- Must remain in good standing with the Department of Public Health; License and Certification Division at all times
- Intermediate computer skills
Nice To Haves
- Registered Nurse (RN) license preferred
- Two (2) year clinical nursing experience preferred
- Certificate as a certified Case Manager (CCM) a plus
Responsibilities
- Communicate regularly with residents and their family about Plans of Care, PT, OT and other treatment protocols
- Attends and participates in morning meetings/stand up to facilitate communications with the team
- Answer residents’ questions about their care, treatment plans, illness progression and all other issues so they feel safe and secure in our care
- Monitor and adjust resident’s statuses based on changing needs and conditions
- Organize and prioritize daily work by assessing new, current and discharging residents needs in area(s) of responsibility
- Complete documentation as required
- Performs utilization review activities to provide resident appropriate, timely and cost effective care
- Coordinate care with resident, care providers, facilities financial services, and third party payers
- Oversee all admissions and discharge activities
- Coordinate referrals both to and from our facility
- Ability to relate positively, effectively, and appropriately with residents, families, staff and professional colleagues
- Accurate charting and ability to complete necessary paperwork in a timely manner
- Ability to work independently and exercise sound judgement in interactions with physicians, providers, payers and residents and their families
- Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurse and other ancillary partners
- Must have excellent time management skills to develop organized work processes in a high volume environment with rapidly changing priorities
- Competence maintaining professional, respectful, honest interactions with residents/families and staff and partners
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
