Resident Care Manager

Touchmark • Prescott, AZ

312d

About The Position

Touchmark at The Ranch is Prescott's leading resort-style retirement community enriching the lives of residents and their families through five-star hospitality, services, and amenities. As a Resident Care Manager, you will ensure residents in Assisted Living and Memory Care receive the highest level of dignity and care. This is a salaried position, and it is exempt from overtime.

Requirements

• Bachelor's degree in health administration, social work, psychology, gerontology, or related field.
• Previous social services experience preferred.
• Current ALF/RCF Administrators license preferred.
• Minimum of two years of successful experience in licensed care.
• Experience as a caregiver and med tech.
• Basic understanding of the conditions and feelings associated with older adults.
• Willingness to continue learning and improving skills, as well as a commitment to confidentiality.
• Possess a med aide card and be willing to obtain CPR/First Aid certification if needed.

Nice To Haves

• Commitment to Touchmark's values (hospitality, compassion, excellence, teamwork, and integrity).
• Demonstrates knowledge of and ability to practice basic principles of coordinating all aspects of care.
• Demonstrates leadership ability and capability to work effectively with all levels of personnel.
• Possess qualities of leadership, responsibility, time management, compassion, and patience.
• Ability to observe resident behavior and communicate such in an intelligent and professional manner.
• Genuine interest in caring for elderly residents and working in a geriatric environment.
• Weekend availability.

Responsibilities

• Serve as the primary point of contact for residents or resident families regarding resident care.
• Schedule and send resident care plan reminders and effectively communicate with physicians, other health care professionals, discharge planners, family members, and team members.
• Observe residents, determine if needs are addressed, and report observations and recommendations to the Health Services Director.
• Conduct service plan review meetings and make changes, ensuring the care plan is completed, including pre-work and post-work from the meetings as well as all documentation.
• Partner with Recruiter and Scheduler to recruit and onboard new caregiving team members.
• Complete quality assurance audits and ensure resident chart is organized.
• Work on-site and provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations.

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree