Resident Care Coordinator

Milestone Senior Living EAU Claire•Eau Claire, WI

19d

About The Position

Resident Care Coordinator The Resident Care Coordinator (RCC) provides exceptional, person-centered care to residents while leading by example for other Resident Assistants. Acting as a mentor and resource, the RCC ensures the community consistently delivers the “Red Carpet Treatment” in accordance with individualized service and care plans. This position functions under the direction of the Healthcare Coordinator and may require performing hands-on care. Certification as a CNA is preferred but not required. Essential Functions: Lead by example, modeling care expectations and mentoring new and existing Resident Assistants. Supervise staff, including those administering medications, and lead in new hire orientation and onboarding. Lead in scheduling Resident Assistants and covering Shifts. Participate in on call coverage. Provide personal care assistance per Individual Service Plans (ISP), including bathing, grooming, dressing, toileting, ambulation, transfers, and medication reminders. Record vital signs, maintain accurate resident progress notes, and communicate status changes to supervisors. Promote resident engagement and independence, ensuring a safe, clean, and welcoming environment. Follow infection control procedures and standard precautions, uphold HIPAA and confidentiality policies. Attend bi-weekly in-services, mandatory trainings, and participate in safety initiatives. Desired Skills and Experience: Minimum six months of caregiving experience, preferably with elderly residents. Completion and passing of the medication management course and at least 12 hours of annual in-service education. Professionalism and ability to handle emotionally charged situations with poise. Strong interpersonal skills and team-oriented approach. Physical capability to assist residents with mobility, transfers, and daily living activities. Qualifications: 21 years of age or older. High school diploma or GED. CPR certified within 90 days of employment. Ability to read, write, and comprehend English. Meet applicable health requirements and maintain required continuing education credits. The Perks That Matter: Competitive salary and bonus opportunities Health, dental, vision, disability, and life insurance 401(k) with match Paid time off and flexible hours Employee assistance program and on-demand pay Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we’ve created a culture where our staff can innovate and grow — while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.

Requirements

Minimum six months of caregiving experience, preferably with elderly residents.
Completion and passing of the medication management course and at least 12 hours of annual in-service education.
Professionalism and ability to handle emotionally charged situations with poise.
Strong interpersonal skills and team-oriented approach.
Physical capability to assist residents with mobility, transfers, and daily living activities.
21 years of age or older.
High school diploma or GED.
CPR certified within 90 days of employment.
Ability to read, write, and comprehend English.
Meet applicable health requirements and maintain required continuing education credits.

Nice To Haves

Certification as a CNA is preferred but not required.

Responsibilities

Lead by example, modeling care expectations and mentoring new and existing Resident Assistants.
Supervise staff, including those administering medications, and lead in new hire orientation and onboarding.
Lead in scheduling Resident Assistants and covering Shifts.
Participate in on call coverage.
Provide personal care assistance per Individual Service Plans (ISP), including bathing, grooming, dressing, toileting, ambulation, transfers, and medication reminders.
Record vital signs, maintain accurate resident progress notes, and communicate status changes to supervisors.
Promote resident engagement and independence, ensuring a safe, clean, and welcoming environment.
Follow infection control procedures and standard precautions, uphold HIPAA and confidentiality policies.
Attend bi-weekly in-services, mandatory trainings, and participate in safety initiatives.