Resident Care Coordinator & Staff Scheduler

Sinceri Senior Living•Northville, MI

43d

About The Position

Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism Manages minor physical plant issues that arise during assigned shifts, reporting as necessary to Maintenance Director and Administrator Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift) Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner Monitors the performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations Manages shift coverage when staff members call in sick for the oncoming shift Participates in Caregiver orientation and training Responsible for scheduling and other staffing duties, as requested Conducts building tours when requested Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc. Exercises independent discretion in responding to resident emergencies, determining the need for and contacting emergency services, and/or physician and family, as appropriate Documents observations, concerns, changes in resident conditions, incidents, and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator Communicates resident needs and concerns to family members and physicians Records and implements physician orders, following appropriate procedures for fax and telephone orders Ensures that information and interventions recorded on resident service plans are implemented by Caregivers Receives reports from caregivers before the end of the shift Gives report to oncoming Charge Nurse or Lead Caregiver Receives report from outgoing Charge Nurse or Lead Caregiver Will take the lead on first aid response, safety, and disaster situations while on duty Participates in the narcotic count Sets up, dispenses, and documents all resident medications Responsible for maintaining an orderly medication cart, medication room, and accurate medication administration records Monitors the daily care of all residents Establishes staffing patterns and schedules for nurses and nursing assistants. Works with human resources to advise them of staffing needs, terminations, and other information necessary for the smooth flow of work regarding employees. Participates in in-service training. Assists in securing staff for absences, leaves, etc., adjusting schedules as required. Maintains records on vacations, sick leave, leaves of absence, holidays, and excused and unexcused absences, and recommends appropriate action. Assists in administering the uniform policy for the facility. Works with the health services supervisor to schedule training classes.

Requirements

Knowledge and experience processing in Scheduling databases.
Working Knowledge of computers, including Excel, Word, and MS Office
Knowledge of nursing specialties, opportunities, and qualifications
Must possess sensitivity in understanding employees' needs while maintaining a sense of balance to ensure that staffing/scheduling requirements are met for the facility.
Ability to represent the facility in a positive and professional manner.
Must be able to work effectively in an individual or team setting.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Nice To Haves

BA in Healthcare related field - preferred
Qualified Assessor - preferred

Responsibilities

Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism
Manages minor physical plant issues that arise during assigned shifts, reporting as necessary to Maintenance Director and Administrator
Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
Monitors the performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
Manages shift coverage when staff members call in sick for the oncoming shift
Participates in Caregiver orientation and training
Responsible for scheduling and other staffing duties, as requested
Conducts building tours when requested
Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
Exercises independent discretion in responding to resident emergencies, determining the need for and contacting emergency services, and/or physician and family, as appropriate
Documents observations, concerns, changes in resident conditions, incidents, and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved
Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
Communicates resident needs and concerns to family members and physicians
Records and implements physician orders, following appropriate procedures for fax and telephone orders
Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
Receives reports from caregivers before the end of the shift
Gives report to oncoming Charge Nurse or Lead Caregiver
Receives report from outgoing Charge Nurse or Lead Caregiver
Will take the lead on first aid response, safety, and disaster situations while on duty
Participates in the narcotic count
Sets up, dispenses, and documents all resident medications
Responsible for maintaining an orderly medication cart, medication room, and accurate medication administration records
Monitors the daily care of all residents
Establishes staffing patterns and schedules for nurses and nursing assistants.
Works with human resources to advise them of staffing needs, terminations, and other information necessary for the smooth flow of work regarding employees.
Participates in in-service training.
Assists in securing staff for absences, leaves, etc., adjusting schedules as required.
Maintains records on vacations, sick leave, leaves of absence, holidays, and excused and unexcused absences, and recommends appropriate action.
Assists in administering the uniform policy for the facility.
Works with the health services supervisor to schedule training classes.