Resident Care Associate, PT, 2nd shift, W203

Salemtowne•Winston-Salem, NC

1d•Onsite

About The Position

The Resident Care Associate (RCA) performs various resident care activities and assists residents with activities of daily living (ADLs) in the Memory Care residence. This role involves assisting residents with personal activities such as bathing, oral hygiene, dressing, undressing, and ambulation, changing bed linens, and completing laundry tasks. The RCA helps clients move around safely, assists the Life Enrichment team with programming and activities, and reports any changes in a client’s physical condition, behavior, or appearance to a supervisor or case coordinator. They are expected to solve routine client problems, promote healthy lifestyle habits, provide general companionship and advice, and maintain a caring and positive presence for residents. Documentation of services delivered is required in accordance with company policies and procedures. The RCA supports the organization's mission, vision, and values, promotes exceptional customer service through participation in Salemtowne Shines, completes annual compliance and HIPAA training, and adheres to all local, state, and federal regulations.

Requirements

Excellent interpersonal and interdisciplinary relationships.
High level of initiative and creative problem-solving ability.
Stellar customer service oriented.
Ability to model and ensure others are providing medical treatment in a manner that honors elders’ preferences and individuality.
Ability to be nimble to do any tasks needed, including those that may seem menial or unpleasant.
Proficient in recognizing early signs of changing conditions and uses all available and appropriate resources to resolve needs.
Practices and models person-centered approach.
Demonstrates tact and empathy.
Presents a professional appearance and demeanor.
High school diploma or GED.
Active certification in first aid and CPR.

Responsibilities

Assists residents with personal activities such as bathing, oral hygiene, dressing, undressing, and ambulation.
Changes bed linens.
Complete laundry tasks.
Helps clients move around safely.
Assists Life Enrichment team with programming and activities.
Reports to a supervisor or case coordinator any changes in a client’s physical condition, behavior, or appearance.
Solves routine client problems, promote healthy lifestyle habits, and provide general companionship and advice.
Provides a caring and positive presence for the resident.
Documents the services delivered to clients, in accordance with company policies and procedures.
Supports the organization's mission, vision, and values by becoming familiar and acting in accordance with company policies and procedures.
Promotes exceptional customer service by participation in Salemtowne Shines & fulfilling the commitments & values of the program.
Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
Adheres to Salemtowne’s policies and procedures regarding the compliance program of the organization and is timely in reporting any possible concerns.
Follows all local, state, and federal regulations as they pertain to their position.
Adheres to Salemtowne’s policies and procedures covering privacy and security in compliance with HIPAA regulations.
Performs other duties as assigned.