Resident Automation Technician III

TGW Logistics Group • Kansas City, KS

94d

About The Position

The Resident Automation Technician III supports the customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset along with a proactive approach to identifying ways to improve the site’s performance through troubleshooting and hands-on repairs. Based at our customer site, the Resident Automation Technician III must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

Requirements

• Associate Degree or Technical Certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or related field, or equivalent experience.
• Five plus (5+) years of demonstrated experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing/distribution, manufacturing, or related environments.
• Previous experience in electromechanical troubleshooting and repair of material-handling conveyors, AS/RS, and shuttle systems.
• Familiarity with HMI and/or SCADA (supervisory control and data acquisition interface) experience.
• Profibus and Profinet experience.
• Ability to interpret engineering drawings for use in diagnostics.
• Excellent communication skills and customer service skills.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, etc).
• Ability to travel up to 10%.

Nice To Haves

• PLC programming and troubleshooting knowledge, preferred.

Responsibilities

• Resolve customer equipment issues as quickly and practically as possible.
• Complete work assignments and the associated work orders as assigned.
• Complete maintenance activities pertaining to the automated equipment on-site, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
• Lead maintenance efforts to troubleshoot and resolve complex issues requiring in-depth technical knowledge.
• Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.
• Optimize automation efficiency and performance to ensure delivery of contracted KPIs.
• Interface with the customer as needed to support operations.
• Monitor and maintain the site spare parts inventory.
• Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees