Resident Automation Technician II

TGW Logistics Group • Kansas City, KS

100d

About The Position

The Resident Automation Technician II supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset along with a proactive approach to identifying ways to improve the site’s performance through troubleshooting and hands-on repair. Based at our customer site, the Resident Automation Technician II must represent the TGW image and ensure a professional relationship with the client is developed and maintained.

Requirements

• High school diploma required. Associate degree or Technical Certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or related field preferred.
• Two (2) to three (3) years of demonstrated experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing/distribution, manufacturing, or related environments.
• Familiarity with HMI (human machine interface) and/or SCADA (supervisory control and data acquisition interface) experience.
• Ability to interpret engineering drawings for use in diagnostics.
• Excellent communication skills and customer service skills.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, etc).
• Ability to travel up to 10%.
• Previous experience in electromechanical troubleshooting and repair of material-handling conveyors, AS/RS, and shuttle systems, preferred.
• Profibus and Profinet experience preferred.

Responsibilities

• Resolve customer equipment issues as quickly and practically as possible.
• Complete work assignments and the associated work orders as assigned.
• Complete maintenance activities pertaining to the automated equipment on-site, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
• Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.
• Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations.
• Monitor and maintain the site spare parts inventory.
• Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.
• Perform other duties as assigned.

What This Job Offers

• Education Level: High school or GED