Resident Automation Technician I

Tgw Logistics Group • Statesville, NC

97d

About The Position

The Resident Automation Technician I supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset and a proactive approach to improve the site's performance through trouble-shooting and hands-on repair. Based at our customer sites, the Resident Automation Technician I must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

Requirements

• High school diploma or GED required.
• Associate degree or Technical Certificate preferred.
• Previous experience in electrical or mechanical troubleshooting and repair of material-handling conveyors, AS/RS, and shuttle systems preferred.
• Thorough attention to detail and demonstrated problem-solving ability.
• Excellent communication skills and customer service skills.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, etc.).

Responsibilities

• Resolve customer equipment issues as quickly and practically as possible.
• Complete work assignments and the associated work orders as assigned.
• Complete maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
• Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.
• Optimize automation efficiency and performance to ensure delivery of contracted KPIs.
• Interface with the customer as needed to support operations.
• Monitor and maintain the site spare parts inventory, as applicable.

Benefits

• Full medical, dental, and vision benefits.
• 401K with company match.
• Tuition reimbursement.
• Competitive pay with PTO package offerings.
• Safety shoe reimbursement.
• Protective eyewear reimbursement.
• Fitness reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED