Resident Associate

SBCS Corporation • Chula Vista, CA

2d • $23 - $23

About The Position

Under the direct supervision of the Program Coordinator and Director, the Resident Associate is responsible for the maintenance of Transitional Age Youth facilities and supervision of TAY youth in emergency shelter bed nights. Services will follow a comprehensive youth-centered service model and be not only evidence-based but trauma-informed, in order to move youth into stable housing, and prepare them for independence including employment, education and entrepreneurship.

Requirements

• High school diploma or GED equivalent required. Associate’s degree in social work, sociology, psychology, or related field, preferred.
• A minimum of 2 years of demonstrated experience working with youth; transitional housing facilities or homeless shelters, preferred.
• Previous resident advisor, shelter support, maintenance experience or training, preferred.
• Must be dependable, punctual, communicative and detail oriented.
• Must be available to respond to crisis and emergencies as needed.
• Must remain calm in crisis situations and provide crisis intervention to clients as needed.
• Must be able to work independently.
• Must be willing to develop or possess working knowledge of trauma-informed care and treatment.
• Ability to work with individuals and families in crisis, homelessness, substance use, and/or mental health issues.
• Ability to work with diverse populations, possess cultural competency, and maintain appropriate professional boundaries with clients.
• Ability to read and write English.
• Bilingual English/Spanish. preferred.
• Ability to work in a fast-paced environment.
• Ability to work well in a team environment.
• Excellent customer service skills.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy. (Approximately 80% of the time.)

Nice To Haves

• Associate’s degree in social work, sociology, psychology, or related field, preferred.
• A minimum of 2 years of demonstrated experience working with youth; transitional housing facilities or homeless shelters, preferred.
• Previous resident advisor, shelter support, maintenance experience or training, preferred.
• Bilingual English/Spanish. preferred.

Responsibilities

• Work with youth, volunteers, and staff to maintain a positive housing/shelter environment.
• Assess youth needs, explain program requirements/regulations, and offer assistance.
• Responsible for performing daily work requirements and completing reports and other documents as required.
• Role model positive, professional behavior including appearance and communication with others.
• Monitor youth/client behavior and ensure youth/client is complying with program guidelines and procedures.
• Deliver services with safety, respect and effectiveness.
• Ensure no unauthorized persons are on the property.
• Ongoing, regular and emergency maintenance of facilities and equipment as needed.
• Communicate with colleagues regarding shift updates.
• Physically drive to multiple locations daily to monitor client/youth safety and ensure that there is no disturbance of property. (Approximately 80% of the time.)
• As part of their daily work responsibilities, employee will be required to drive an agency vehicle therefore candidate should hold a valid driver’s license, be insurable and have a clean driving record.
• As other duties assigned.

Benefits

• SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.
• Hybrid and remote schedules are available based on the program and job roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED